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Cavender Grande Ford
San Antonio, TX
152 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 152 reviews
May 10, 2024
Great selection on vehicles, available parking in front of store not all the way in the back as other dealers do, friendly staff and awesome customer service. of store not all the way in the back as other dealers do, friendly staff and awesome customer service. More
by Slicon08
Employees Worked With
Other Employees :
DANIEL ZURITA, Noah Caballero, Aaron Thomas, Travis Jones, Guillermo "William" Fernandez Jr.
May 03, 2024
Great customer service. Technicians are very knologable and tgey know their job. I would definetly recommend thus place to family and friends. Technicians are very knologable and tgey know their job. I would definetly recommend thus place to family and friends. More
by manny05666
Employees Worked With
Francjsco Valdez and Manuel.Ortiz
May 03, 2024
Went for oil change. Overall had a great experience. Denise was very friendly and approachable with my concerns. I look forward to my next visit Overall had a great experience. Denise was very friendly and approachable with my concerns. I look forward to my next visit More
by timjg86
Employees Worked With
Denise Pendergrass
May 03, 2024
Outstanding service provided by Francisco in the service department. Cavender Grande Ford provides excellent individualized support and service in all aspects of their dealership! department. Cavender Grande Ford provides excellent individualized support and service in all aspects of their dealership! More
by Ttjcck4642
Employees Worked With
Francisco
April 24, 2024
Business was booming upon arrival but Travis treated us like we were the only ones there. Present for our needs, was not pushy and sold us only what we wanted. Been buying cars for more than half my life a like we were the only ones there. Present for our needs, was not pushy and sold us only what we wanted. Been buying cars for more than half my life and I've never had such a smooth experience before. Travis and everyone at cavender was smooth, fast and courteous. Will definitely return when it's time to shop again. More
by Zinnc17
Employees Worked With
Travis Jones
April 19, 2024
BUYER BEWARE, Cavender Grande Ford! !! They apparently do not follow and/or understand the Texas Deceptive Trade Practices Act (DTPA), Ken Paxton. They will not honor the prices !! They apparently do not follow and/or understand the Texas Deceptive Trade Practices Act (DTPA), Ken Paxton. They will not honor the prices they have put in writing! They change prices online modifying the MSRP (increasing the MSRP), because they are having a SPECIAL! The Original MSRP with original Discounts before the modifications is the same price as the SPECIAL. Oh yeah and the 'Disclaimer' regarding the SPECIAL does not match the price the are trying to sell the truck for, the disclaimer is actually less expensive but of course their management said the disclaimer had a mistaken price. I was so surprised that the Cavender Family, Cavender Auto Group, would allow these types of sales practices, or maybe it is the new Store Director. But hey the silver lining is they are currently building the largest Ford Dealership in Texas... Ford Motor Company Ford Trucks interest rates do not seem to be the only issue as to why you have excess inventory!! #confidenceiscavender #fordtrucks #cavenderautogroup #CavenderGrandeFord More
by Shane
Employees Worked With
Tyler
April 07, 2024
Travis was very help on the whole purchasing process. I really enjoyed it and never had a feeling that they just want my money. They wanted me to buy a good car that I enjoy. I really enjoyed it and never had a feeling that they just want my money. They wanted me to buy a good car that I enjoy. More
by dolphy17
Employees Worked With
John, Travis Jones
April 06, 2024
I had a bad experience getting my car serviced. It started with the call to initiate the service. I was put on hold and then the call was hung up. The person I was talking to didn't bother to call It started with the call to initiate the service. I was put on hold and then the call was hung up. The person I was talking to didn't bother to call me back. It went down hill from there. More
by eldrige69
Employees Worked With
Amanda, Mike, Jorge
