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Cavender Grande Ford
San Antonio, TX
152 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 152 reviews
July 18, 2024
I went through Car Gurus and ended up with this dealership. This was my very first time I did an online car purchase. What I didn't like is that the dealership did not want to honor the i informati dealership. This was my very first time I did an online car purchase. What I didn't like is that the dealership did not want to honor the i information that was on Car Gurus. What is online should be honored are taken off. To me that's false advertising. More
by PEllis
Employees Worked With
Aaron Obregon
June 10, 2024
Everyone, including Erick, was incredibly responsive, and very pleasant. We had an impatient toddler and they streamlined the process as much as possible. We have had bad experiences, but Grande Ford was ver very pleasant. We had an impatient toddler and they streamlined the process as much as possible. We have had bad experiences, but Grande Ford was very positive! More
by reubenleyva
Employees Worked With
Erick Tapia
June 07, 2024
Excellent customer service! They were able to schedule us quickly for an appointment and maintained great communication on the status through pick up. They were able to schedule us quickly for an appointment and maintained great communication on the status through pick up. More
by Chad Flick
Employees Worked With
Denise Pendergass
June 01, 2024
Aaron Obregon was an amazing help through the whole process! Very thorough with my needs, concerns, questions, and patient. I really appreciate the customer services provided with him and the Financial process! Very thorough with my needs, concerns, questions, and patient. I really appreciate the customer services provided with him and the Financial Manager John Schuetz. Highly recommend this dealership and everyone involved. More
by abigailbantin
Employees Worked With
Aaron Obregon and John Schuetz
May 15, 2024
Awesome company. Customer Service did their job well.Thank you for the service. I’m fully satisfied. Customer Service did their job well.Thank you for the service. I’m fully satisfied. More
by jimsusan2000
Employees Worked With
Other Employees :
Denise , Noah Caballero, Aaron Thomas, Travis Jones, Guillermo "William" Fernandez Jr.
May 11, 2024
We were very satisfied with the work performed by Grande Ford. Francisco even helped us to learn some of the features we did not know our vehicle had. He is knowledgeable, professional and friendly. We appr Ford. Francisco even helped us to learn some of the features we did not know our vehicle had. He is knowledgeable, professional and friendly. We appreciate all his help. More
by Gavino Limon
Employees Worked With
Francisco Valdez
