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Cavender Grande Ford
San Antonio, TX
152 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 152 reviews
April 15, 2025
I was given a 10:am appointment and arrived early thinking someone would look at the vehicle. Was told I would need to leave it for 24-48 hrs.!? I should have been told to expect that. So after drivi thinking someone would look at the vehicle. Was told I would need to leave it for 24-48 hrs.!? I should have been told to expect that. So after driving thru traffic across town I had to just turn around. The service advisor said my appointment was to drop off the vehicle. I sure won’t be back at that dealership. More
by joellenchris
Employees Worked With
Matt
March 28, 2025
I just want to thank the Service dept. Brian Burger and Anthony Galindo made my experience easy and accommodating. Brian contacted me as soon as I needed a rental and Anthony kept in conta Brian Burger and Anthony Galindo made my experience easy and accommodating. Brian contacted me as soon as I needed a rental and Anthony kept in contact with us. I want to give both of these gentlemen a big thanks, I will definitely use Cavender Grande Ford as our go to dealership. Judy Martinez More
by 13jjacobs
Employees Worked With
Brian Burger
January 18, 2025
Worst experience I’ve had a dealership. Sold the truck I had already worked a deal on and was scheduled to pick up. Sold the truck I had already worked a deal on and was scheduled to pick up. More
by leblanckl76
Employees Worked With
November 12, 2024
Kaleb and Mr John were a pleasure to work with. All questions were answered, and the financial aspect was a bit confusing, but Mr John explained in detail, until we felt confident in our purchase. All questions were answered, and the financial aspect was a bit confusing, but Mr John explained in detail, until we felt confident in our purchase. More
by Boone Falcon
Employees Worked With
Kaleb in Sales and John in Finance
November 09, 2024
Everyone was super friendly and helpful. All employees were very knowledgeable. Leroy even parked my car inside despite it not being a ford vehicle. He made our shopping experience unforget All employees were very knowledgeable. Leroy even parked my car inside despite it not being a ford vehicle. He made our shopping experience unforgettable. More
by Yvonne
Employees Worked With
Leroy Cruz
November 08, 2024
I found the staff helpful and accommodating. Erick was a huge help, and gave me a great rundown of the Bronco. The location is new, but I would definitely recommend it. Erick was a huge help, and gave me a great rundown of the Bronco. The location is new, but I would definitely recommend it. More
by Dillen
November 06, 2024
Mike Bove went the extra mile to get me exactly what I wanted. John in financing was also great. Came in and Mike had everything ready, answered all my questions. Very Happy with this experience! wanted. John in financing was also great. Came in and Mike had everything ready, answered all my questions. Very Happy with this experience! More
by georgette0208
