Cavender Ford of Oklahoma City - Service Center

Airbag Light Boondogel This was a long process because they don't set an appointment. Instead it is first come first serv. There for it takes much longer while my truck is w This was a long process because they don't set an appointment. Instead it is first come first serv. There for it takes much longer while my truck is waiting at the dealership for its place in line. So I tend to wait until an oil change is due so at least while the truck is waiting around some other service can be done. While waiting on the oil change to come due the part need to repair the airbag lite was sent back and was not in house when I scheduled the oil service. So it had to be reordered. The airbag problem started at 33,000 miles and after two attempts to fix it we were at 45,000 miles. The part goes back and were at 50,000 miles. I believed it was a less than 36,000 mile warranty item and was suprised when Jay said there was a $100 charge. He when to Jeff the service manager and they said the had a budget somewhere they could charge the $100 to. That kind of service to the customer will not be forgotten and I will continue to choose Reynolds as my Ford factory service provider. I just don't think they should have to charge a budget when it was a less than 36,000 mile warranty item. Thank you Jay for your help in this long drawn out matter that could have been so much easier if they would allow scheduled appointments. More

Always excellent service I have taken my F-250 to Reynolds Ford many times for routine service and body repair. I am appreciative of the quality attention my truck receives. I have taken my F-250 to Reynolds Ford many times for routine service and body repair. I am appreciative of the quality attention my truck receives. More

Fantastic service I have been dealing with Reynolds Ford and Jay Cornell since I bought the car in 2010 and the service has always been excellent. I will continue to u I have been dealing with Reynolds Ford and Jay Cornell since I bought the car in 2010 and the service has always been excellent. I will continue to use both the dealer and the service person. More

Above & Beyond Service I have been associated with Reynolds Ford of OKC for several years. I have purchased 2 vehicles from them. My Sales Person Body Turner does a wonder I have been associated with Reynolds Ford of OKC for several years. I have purchased 2 vehicles from them. My Sales Person Body Turner does a wonderful job. My Service Rep - Jeff Hamstead goes above and beyond for me. I have total confidence in this dealership and can't say enough good things about them. I would and do recommend them very chance I get More

Buying a new Truck I went in for a oil change and left with a new Truck. This is the second truck I have pruchased from Reynolds Ford in Edmond. Brian Burris was my sale I went in for a oil change and left with a new Truck. This is the second truck I have pruchased from Reynolds Ford in Edmond. Brian Burris was my salemen on my last experience I had one request, give me your best deal first time and thats what Brian did there was no back-and-forth with the manager, I will have to say this was my best experience ever but I also want to say thanks to Forest Rieny the maintenance manager and Kevin Zabloudil my maintenance rep for introducing me to Brian thanks everyone for the greatest experience ever. More