Cavender Ford of Oklahoma City

Satisfied customer! Had an issue on an option when we ordered the pickup. Rob and Jay worked with us until we were completely satisfied. Also had a couple of things added Had an issue on an option when we ordered the pickup. Rob and Jay worked with us until we were completely satisfied. Also had a couple of things added after the pickup came in. They did an outstanding job on all the work! More

Best vehicle purchase experience / No pressure / Excellent Short and sweet. I spent a couple weeks doing research on vehicle trims, options, accessories, etc.... to bring myself "into the know". I then researc Short and sweet. I spent a couple weeks doing research on vehicle trims, options, accessories, etc.... to bring myself "into the know". I then researched dealer reviews. I visited 4 lots in a little over a months amount of time. I know I could have done it all online, but I wanted the one on one connection you get face to face. Reynolds Ford was the first lot I visited, on a Friday evening. Jordan Lee contacted me through email and allowed me to get back to him when I was ready. THere were no redundant emails haggling, following up with, or pressuring me to make a decision. He showed me several trucks that matched very closely what I was looking for. He searched near and far, and thoroughly explained everything I had questions on. When I left, I told him I'd be checking out other lots, etc. He gave me my space. Several of the other Ford dealerships could learn a few things from Jordan's professionalism. I was almost instantly annoyed by all the others with their persistent emails, phone calls, no voicemails, etc. I ultimately went back to Reynolds after a months worth of hassle from everyone else and got me a set of keys. Reynolds Ford's "Transparency Policy" is just that. Jordan was up front with everything and explained everything in a way that made sense. I never felt as though I didn't completely understand everything I was getting into. Once we started "negotiations", it was quick, simple, and to the point. I got everything I was asking for with no hassle. Signed a couple pieces of paper and I was out the door with a new truck. More

Double car purchase We were greeted by Betty Taylor and she asked us what vehicle we were interested in and immediately went and got the keys and we took a 2015 Ford Taur We were greeted by Betty Taylor and she asked us what vehicle we were interested in and immediately went and got the keys and we took a 2015 Ford Taurus for a test drive. Very impressive product knowledge. Very courteous and made herself available to us. My husband was so impressed with her, he decided to look at a pick-up, which he wasn't even in the market for a new vehicle. They presented us an offer for both our vehicles that we thought was a bit low, so we countered and they accepted and we are now the proud owners of 2 new Ford vehicles. Mark Robinson did our financing for us and it was surprisingly very quick and painless. Betty and Mark, both, were awesome to work with. More

Easiest vehicle purchase to date! I found a used truck online and called the dealership to get more information. I was connected with Zach Patterson who was extremely polite and answe I found a used truck online and called the dealership to get more information. I was connected with Zach Patterson who was extremely polite and answered all my questions. We then went to the dealership to take a look at the truck and from the moment we stepped on the lot, Zack treated us like friends instead of a potential sale. They had the truck priced right and gave me an excellent quote on my trade in vehicle. The process was so simple and absolutely haggle-free I thought there must be a mistake! The purchase process was super quick as well. I was driving off the lot with my new used truck in under 2 hours, something that I have never experienced before! I definitely recommend this dealership if you want a fair deal and don't want to deal with high pressure salespeople. Zack and both Finance officers were great to work with! More

Excellent Service This dealer always goes above and beyond customer satisfaction. They always make my service experience as pleasant as possible. The parts department This dealer always goes above and beyond customer satisfaction. They always make my service experience as pleasant as possible. The parts department are always friendly and priced competitively. More

Great Experience I drove from out of town to look at a specific SUV. They made my experience of purchasing a used vehicle easy! They even helped me empty trade in! I drove from out of town to look at a specific SUV. They made my experience of purchasing a used vehicle easy! They even helped me empty trade in! Great customer service. More

nice people, no hard sell Found a car through Internet, saved a search and contacted dealerhip. Sales associate Jordan Lee emailed me. I decided to go in and see the used car. Found a car through Internet, saved a search and contacted dealerhip. Sales associate Jordan Lee emailed me. I decided to go in and see the used car. Jordan was very nice to talk with, no hard sales pitch. A very nice experience. More

The best dealership experience I've ever had in my life!! I've never left a review for a dealership. But I was so impressed by the experience, I just had to say something. We went in about a month ago, look I've never left a review for a dealership. But I was so impressed by the experience, I just had to say something. We went in about a month ago, looking for a particular model Explorer, with low miles- at a price that was reasonable. Michelle found exactly what we wanted, called us right away, and the signing process was so easy it was unbelievable. Shane our Finance guy was really nice, seemed genuinely interested in our lives- and was really up front about our options. We appreciated the honesty, and sincerity. We will definitely be back. Thank you so much!! More

Great Experience I had a great experience buying a used vehicle from Reynolds Ford. I found the car online and got in touch with Jordan Lee, who immediately provided I had a great experience buying a used vehicle from Reynolds Ford. I found the car online and got in touch with Jordan Lee, who immediately provided me with pictures and a video of the car upon my request. He was not pushy and was willing to work with me to reach a deal. He also picked me up in the car from the airport upon my arrival. Everyone I dealt with was very professional and made the process extremely quick and painless. I would definitely recommend this dealership and salesman to others. More

Quick and painless Very friendly staff, no pushy sales tactics. Helped me get the truck I wanted without trying to persuade me into some vehicle with features I did not Very friendly staff, no pushy sales tactics. Helped me get the truck I wanted without trying to persuade me into some vehicle with features I did not need or want. More