Cavender Chevrolet - Service Center

I took my truck to Cavender to have a recall service completed. I also had them change the oil. Their service department was great and work Compton a timely manner. completed. I also had them change the oil. Their service department was great and work Compton a timely manner. More

Always friendly & professional service. Have been taking my Chevy trucks there for over twelve years. Have been taking my Chevy trucks there for over twelve years. More

Our battery was dead on our new Colorado. We called service and the truck was delivered to Cavender Boerne. Their response was courteous and quick. We received a new battery and resumed our l We called service and the truck was delivered to Cavender Boerne. Their response was courteous and quick. We received a new battery and resumed our life. Thank you!! More

Several things were not acceptable I took my 2020 3500 truck in for an oil change and tire rotation. There was a fuel leak discovered ,the part would be in until the next day, and I would be called the ne truck in for an oil change and tire rotation. There was a fuel leak discovered ,the part would be in until the next day, and I would be called the next day for an update. My service advisor did not call me like he said he would I was not given a loaner as I was promised if repairs took longer than a few hours I had to get my husband to pick me up Was told that my tires were rotated, however the tire that was low was located in the same position as it was prior to the tire rotation, I don’t think the tires were rotated, but I was charged for it. Apparently they didn’t check the air in the tires Was not going to ever use this service dept again after they put gas in My diesel pick up that had only 9500 miles on it, and couldn’t understand why I no longer wanted the truck . Then charged me 6000 dollars for a new truck when they messed up my 2019 truck The only reason we used this dealership again is because of the positive experiences we have always had with Heber Tindall. But because of past and recent experiences, we probably won’t use this service department again, and will go elsewhere. My advise to anyone will be, it’s a great place to buy a vehicle, but not a great place for service More

Cavender Chevrolet is a great dealership with which to have a working relationship. I am a single older woman who needs help determining proper servicing for my vehicle. I am very confident that the servi have a working relationship. I am a single older woman who needs help determining proper servicing for my vehicle. I am very confident that the service reps at Cavender have my best interests at heart. More

Terry did a great job. However the cashier let me down when I paid with points and would not use my $20 discount that they had sent me. However the cashier let me down when I paid with points and would not use my $20 discount that they had sent me. More

Once again Terry Shaw hit it out of the park for me, had my 2019 Silverado towed in for a water pump issue on Wednesday morning with no appointment and so I fully expected it to be next week as I know how b my 2019 Silverado towed in for a water pump issue on Wednesday morning with no appointment and so I fully expected it to be next week as I know how busy yall are, well I check in Thursday evening and Terry tells me it'll be ready in the morning that he had to order a part and have it overnighted, well Friday morning 715am I get a call my truck was ready, turns out the Tech ran to San Antonio and got the part Thursday evening and stayed late to get it finished...you just don't see that kind of workmanship and job dedication these days...kudos to Terry and whichever Tech it was... More

Jason, is Awesome, he let me know how long my wait would be, and kept me informed as how the service was going. be, and kept me informed as how the service was going. More

Jason was very professional and provided great customer service when my car was dropped off for service maintenance. service when my car was dropped off for service maintenance. More

They know their trucks. Jason was great and kept me up to date on service progress (even called on his day off). The techs were able to find and repair an issue that "other Jason was great and kept me up to date on service progress (even called on his day off). The techs were able to find and repair an issue that "others" were not able to. Good work guys! More