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Cavender Chevrolet

Boerne, TX

4.8
123 Reviews
The Cavender Auto Family has been selling and servicing automobiles in the San Antonio area since 1939 and today is recognized as one of the leading automotive retail groups in South Texas. Because all Cavender dealerships are owner-operated, a high degree of personal accountability remains the Cavender hallmark. "Treating you like family" continues to be the objective at Cavender Chevrolet. The Cavenders are always available for their customers and invite personal contact from them. Stuart Cavender is the Owner-Operator at the Chevy dealership and is personally available daily. The Cavenders take an active role in the community and have been featured in People Magazine for their civic contributions. "Giving back" to the community has been a trademark for the Cavenders for over three generations.
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30700 IH 10 W

Boerne, TX

78006

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Showing 123 reviews

September 23, 2023

Everyone was super friendly, first time I have bought from a dealer since 1999. Way better experience than I had in 99! Thanks to Rene and Harold and Paul for making it an easy process. More

by Henry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul, Rene Ramirez, Harold Zhang
Sep 25, 2023 -

Cavender Chevrolet responded

Henry, we're delighted to know that Rene, Harold and Paul made your experience at Cavender Chevrolet a positive one. Thanks for choosing us after all these years!

September 21, 2023

Terry did a great job. However the cashier let me down when I paid with points and would not use my $20 discount that they had sent me. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry
Oct 10, 2023 -

Cavender Chevrolet responded

Mike, thank you for your honest feedback. While I'm glad to hear that Terry did a great job, I apologize for the mixup at check-out. I want to clear up any remaining confusion and concerns for you--please consider giving me a call when you can. --Joe Stehle - Service Director - (210) 477-8300

Oct 11, 2023 -

Mike responded

I have tried to call you back, but no answer and your mailbox is full.

Oct 19, 2023 -

Cavender Chevrolet responded

Hi Mike. I apologize for any communication issues you've encountered. Please feel free to reach out to me directly and I'll be sure to get back to you as soon as possible. Thank you, Roberto Martinez - General Sales Manager - robertom@cavenderchevrolet.com

September 20, 2023

Once again Terry Shaw hit it out of the park for me, had my 2019 Silverado towed in for a water pump issue on Wednesday morning with no appointment and so I fully expected it to be next week as I know how b More

by jbe1099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Shaw
Sep 20, 2023 -

Cavender Chevrolet responded

We're glad to know that Terry and our team at Cavender Chevrolet were able to provide you with such prompt service. We appreciate your kind words about their dedication, it's always great hearing from happy customers!

September 20, 2023

My experience with this dealership is that they have been fair and accommodating. Everyone I have dealt with has been friendly and helpful. My salesperson Earl Floyd has always been available and has gone ab More

by act00ttu
Recommend Dealer
Yes
Employees Worked With
Rick Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bragg, Earl Floyd
Sep 21, 2023 -

Cavender Chevrolet responded

We're so glad to know that you've had a positive experience with us at Cavender Chevrolet. It's great to see Earl and our team have been able to assist in your vehicle purchases over the years! We appreciate your support, thank you for choosing us time and again!

September 20, 2023

Online price was not the same as listed. And dealership would not honor the price without trade-in. No where listed a trade-in was required More

by Yes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Young
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Cavender Chevrolet responded

We're sorry to see that there was a misunderstanding regarding the online price and trade-in requirement. We strive for transparency in all our dealings, so this feedback is important to us. If you'd like, we can discuss this further and clarify any confusion—please feel free to reach out at your convenience. Thank you, Roberto Martinez - General Sales Manager - robertom@cavenderchevrolet.com

Oct 19, 2023 -

Yes responded

It’s not a misunderstanding. The online deal was under Cash price with no reference to trade-in or must finance. Sale person said it was an accident and would just sell to another person if I didn’t have a trade-in or finance via GM. Lack of not honoring your on -line prices made you and extra $1000.

September 19, 2023

Jason, is Awesome, he let me know how long my wait would be, and kept me informed as how the service was going. More

by Cinnamon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason service
Sep 20, 2023 -

Cavender Chevrolet responded

We're so glad to know that Jason kept you well-informed during your service visit at Cavender Chevrolet. Thank you for the awesome review!

September 17, 2023

I have nothing but good things to say about my car buying experience with Cavender Chevrolet Starting with my sales person, Harold I sent an information request on cargurus.com Harold responded to me fir More

by James Starnes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Zhang
Sep 18, 2023 -

Cavender Chevrolet responded

James, we're delighted to know that Harold provided you with such a positive car-buying experience at Cavender Chevrolet. We appreciate your feedback and look forward to serving any of your future needs!

September 17, 2023

I have a good experience Guillermo was very helpful , very patient he was great helping me find a good choice . More

by Anag124.g@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo "Bill" Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Cavender Chevrolet responded

We're so glad to know that Guillermo was able to assist you in finding a great choice at Cavender Chevrolet. Your positive feedback is much appreciated!

September 15, 2023

Great experience, Harold was upfront about everything and didn't pressure me or tried to get me to buy something I didn't want. Would buy from cavender and Harold again. More

by J. R
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Harold Zhang
Oct 17, 2023 -

Cavender Chevrolet responded

We're delighted to know Harold provided a pressure-free and transparent experience at Cavender Chevrolet. We look forward to assisting you again in the future!

September 13, 2023

Jason was very professional and provided great customer service when my car was dropped off for service maintenance. More

by Joe J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Luna
Sep 14, 2023 -

Cavender Chevrolet responded

Joe, it's great to know Jason provided top-notch service during your visit to Cavender Chevrolet! Thank you for sharing your five stars with us!

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