Cavender Cadillac - Service Center

Years of service at this dealership have been outstanding, so, I will not fault the week-long keeping of my vehicle, delayed awaiting a part, on them. Especially considering the UAW strike. outstanding, so, I will not fault the week-long keeping of my vehicle, delayed awaiting a part, on them. Especially considering the UAW strike. More

Carlos Villarreal try’s his best to have our ready at a reasonable time. All personnel had very helpful. reasonable time. All personnel had very helpful. More

Cavender always make every effort to make my vehicle service appointment effortless. I appreciate there personal approach. Making my wait more like a visit. I almost look forward to coming back. They ar service appointment effortless. I appreciate there personal approach. Making my wait more like a visit. I almost look forward to coming back. They are excellent More

Carlos has been my service advisor at Cavender Cadillac since 2011 an has always taken care of all my vehicle needs an advising me, of what additional services that may be needed to keep my vehicle in top since 2011 an has always taken care of all my vehicle needs an advising me, of what additional services that may be needed to keep my vehicle in top condition. More

Everyone was nice as a regular customer i think service department should send out coupons department should send out coupons More

Very helpful! ! Everyone is always helpful and courteous! Highly recommend Cavender Cadillac in San Antonio. ! Everyone is always helpful and courteous! Highly recommend Cavender Cadillac in San Antonio. More

July 2023 took my XT5 in for AC not working - they said it may have a leak in the valve that allows to add freon - they replaced valve and added freon ($ 1200) and said if it happens again bring it back. 3 it may have a leak in the valve that allows to add freon - they replaced valve and added freon ($ 1200) and said if it happens again bring it back. 3 weeks later not working again and returned to Cavender they said not it needs a new evaporator core.this will be $3600 - after a little discussion, thay said they would take $700 off and core would be in next week. Now 6 weeks later, still waiting on parts and it may be 2 more weeks before they come in. No loaner or any help. Called Ken Batchler Cadillac and they have the part but won't sell it to me or Cavender because it is on back order, and they want to keep it for themselves. Now that's NOT Cadillac service. The part is available, and they can't get it done. This is my first and will be my last Cadillac. More

Carlos and team are always professional explaining everything before any work performed. The service department as whole has been outstanding everything before any work performed. The service department as whole has been outstanding More

Great customer service, communication and quality work! Service rep Katelyn kept me informed on status of repairs. Will definitely use Cav Caddy for my next service needs! Service rep Katelyn kept me informed on status of repairs. Will definitely use Cav Caddy for my next service needs! More

Calender is ALWAYS Professiona, Prompt & Pleasant, especially Carlos in the Service Department. We appreciate that very much. especially Carlos in the Service Department. We appreciate that very much. More