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Cavender Cadillac - Service Center

San Antonio, TX

4.7
228 Reviews
Call Service Center (210) 640-7683

228 Reviews of Cavender Cadillac - Service Center

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October 23, 2023

Professional Services everyone was courteous and kind and helpful and friendly, all was great during my time of service there 😀 More

by andersonpaul7030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
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Oct 23, 2023 -

andersonpaul7030 responded

Great Service

Oct 23, 2023 -

Cavender Cadillac responded

At Cavender Cadillac, it's always our aim to provide courteous service! Thanks for choosing us above the rest - see you next time!

October 19, 2023

As always my service advisor, Carlos Villarreal, did an outstanding job in taking care of my vehicle. More

by fcy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
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Oct 20, 2023 -

Cavender Cadillac responded

We're glad to know that Carlos provided outstanding service for your vehicle at Cavender Cadillac. Thanks so much for the positive feedback!

October 19, 2023

Carlos has excellent customer service. Lack of loaner cars is not a good experience, and has been a problem previously as well. More

by rwthomas2012
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service
Report | Print
Oct 20, 2023 -

Cavender Cadillac responded

Thanks for sharing your thoughts with us. While it's great to hear Carlos provided excellent service, we do apologize for any inconvenience caused by our lack of loaners. In our efforts to continually improve our processes at Cavender Cadillac, our team will take note of this feedback for future visits. If there's anything else we can do for you, please let us know.

October 15, 2023

I have always been treated with respect and made to feel comfortable. Carlos, my service advisor always listens to my problems and takes very good care of me. More

by Delilah Meiring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Oct 16, 2023 -

Cavender Cadillac responded

Delilah, we're so glad to know that Carlos and the Cavender Cadillac team have been able to provide you with such a positive experience. Thanks for your kind words!

October 12, 2023

Cavender Cadillac always treats its customers with total respect and appreciates them that’s I always do my business with them. More

by Cantina4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos villarreal
Report | Print
Oct 13, 2023 -

Cavender Cadillac responded

We're so glad to know you feel respected and appreciated at Cavender Cadillac. Your continued support means a lot to us. Thank you for choosing our dealership!

October 12, 2023

Excellent, job Carlos always explains everything to me and keep me well informed awesome.service More

by pbarber209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Service Dept
Report | Print
Oct 13, 2023 -

Cavender Cadillac responded

We are glad to hear that Carlos has taken excellent care of you and provided top-notch service. Thank you for choosing Cavender Cadillac!

October 11, 2023

Great service, dependable and very helpfull I have been a customer prior to them moving to there present location and have always been helpful with all my needs. Lo I met Carlos when they move to the new More

by Bob.salinas38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAS Reputation Management
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Oct 12, 2023 -

Cavender Cadillac responded

We're delighted to know that you've had such a positive experience with Carlos and our team at Cavender Cadillac. It's always our goal to provide dependable service and clear communication about your vehicle's needs. Thank you for being a loyal customer. We appreciate it!

October 09, 2023

Always feel very welcome with Carlos in service and he always takes care of my car. More

by Lisa Bates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service
Report | Print
Oct 09, 2023 -

Cavender Cadillac responded

Lisa, it's wonderful to read that Carlos and our service team take excellent care of your vehicle! Thank you for leaving Cavender Cadillac a five-star review.

October 06, 2023

Very satisfied with the warranty work that was complete on my vehicle. Thank to all of the reps that was instrumental in getting my vehicle fixed. More

by Kgrogers1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Oct 09, 2023 -

Cavender Cadillac responded

We're glad to know you were satisfied with the warranty work completed on your vehicle at Cavender Cadillac. Thanks for acknowledging our team's efforts!

October 06, 2023

Carlos has provided excellent service for many years for me and for several vehicles. I appreciate pickup and delivery More

by asimk123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Oct 06, 2023 -

Cavender Cadillac responded

We're glad to know that Carlos has been providing you with excellent service over the years at Cavender Cadillac. Your appreciation for our pickup and delivery services is noted too! Thanks for sharing your experience.

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