Cavender Cadillac - Service Center

People are very nice and keep you updated on the status of your vehicle. Carlos is great. of your vehicle. Carlos is great. More

The remodeling of the dealership has been very hard to get your car fixed. If you complain non NON of the managers are ever available or will call back. Not the service manager or the general manager. Now get your car fixed. If you complain non NON of the managers are ever available or will call back. Not the service manager or the general manager. Now you can’t even call the service department. When you call Cavender Cadillac service department you are sent to a call center. What a joke. Made an appointment with them and requested a loaner car. When I arrived no loaner. When it takes 8 months to get a windshield bezel replaced and then it is installed incorrectly you have serious problems. If Mr. Cavender does not care his managers don’t care if managers don’t care nobody cares. This is my second and probably last Cadillac from Cavender. More

Everytime I come to get my car serviced, I am greeted kindly and Carlos is very helpful, knowledgeable and prompt. I am very appreciative of the way that I am helped and treated. kindly and Carlos is very helpful, knowledgeable and prompt. I am very appreciative of the way that I am helped and treated. More

Cavender Cadillac on 1604 is the best. Every time I take my car the people there are so nice and welcoming. I always feel taken care of and greatly appreciate the kindness. Every time I take my car the people there are so nice and welcoming. I always feel taken care of and greatly appreciate the kindness. More

Great service department! I had significant front end problems and needed assistance. Service was open day after Thanksgiving. They had all the parts and fixed my car same da I had significant front end problems and needed assistance. Service was open day after Thanksgiving. They had all the parts and fixed my car same day. I’m from out of state and was extremely pleased I could get the car fixed same day. Our service rep Katelynn did a fantastic job handling my service needs at the dealership. Highly recommend using Cavender Cadillac. More

Carlos always works diligently to make things easy for the customer. He makes it a mission to explain what is needed the customer. He makes it a mission to explain what is needed More

Purchased a protection package from Cavender Chevrolet and was told that any Cavender dealership would honor it. When we took the vehicle in for the first oil change, Cavender Cadillac said that they oper and was told that any Cavender dealership would honor it. When we took the vehicle in for the first oil change, Cavender Cadillac said that they operated differently than other Cavender dealerships and wanted to charge us for the service. More

Ray is my service writer. Trustworthy, courteous and always professional. Because of him, I am still, and will remain, a loyal Cavender Cadillac customer. Just as I have been Trustworthy, courteous and always professional. Because of him, I am still, and will remain, a loyal Cavender Cadillac customer. Just as I have been for the past 25 years. More

The service is excellent and the staff is friendly and approachable. My wait time was less than 2 hours, which is reasonable. approachable. My wait time was less than 2 hours, which is reasonable. More

The representative assigned to me, Carlos not only knows about the model I drive but my car in particular. about the model I drive but my car in particular. More