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Cavender Cadillac - Service Center

San Antonio, TX

4.8
366 Reviews

366 Reviews of Cavender Cadillac - Service Center

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July 25, 2025

Have had multiple services with Cavendar Cadillac and am always pleased. Carlos and Crystal in the service center are top notch! More

by toast4nat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Crystal
July 23, 2025

Another great service at Cavender Cadillac. Great inspection and repairs, plus explanation of the things to expect now that the car is approaching 100K miles. Thank you, Carlos. More

by vyoung3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Jul 23, 2025 -

Cavender Cadillac responded

We're so glad to hear Carlos took such great care of you and your vehicle! We appreciate your trust in our team, and we look forward to seeing you at your next visit. Take care! -The Service Team at Cavender Cadillac

July 19, 2025

Service is top-notch! Ray is very pleasant, accommodating and updated me on the status of my car service. Professional! More

by manggang.hinog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Jul 22, 2025 -

Cavender Cadillac responded

It is our pleasure to assist you! We appreciate your business and 5-star review of Ray and the team. Thank you for choosing Cavender Cadillac and safe travels ahead!

July 19, 2025

Friendly, through service. They fixed what I came in for and let me know what services would be due and what, if anything, needed to be serviced as soon as possible. More

by leadowsland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Trejo
Jul 22, 2025 -

Cavender Cadillac responded

We are grateful that you took the time to share this stellar feedback. Thank you for choosing Cavender Cadillac and highlighting our top-notch service!

July 19, 2025

Carlos our service agent is excellent. He always takes care of us when we go to the dealership. More

by louisramirez53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Callihan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Cavender Cadillac responded

All of us at Cavender Cadillac are happy to see this wonderful feedback about Carlos! Thank you, Louis!

July 17, 2025

Dealing with Cavender Service Department is always easy. This is the reason I don’t like to do these questionnaires. I want to rate the dealership as they deserve but it doesn’t require my leaving more More

by Osherry972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not listed.
Jul 18, 2025 -

Cavender Cadillac responded

Your great feedback is truly appreciated! Thank you for choosing Cavender Cadillac and for sharing your support of our team. We look forward to seeing you next time!

July 17, 2025

Mr. Villarreal was very professional. Explained possible issues with car. His phone number if I had questions. More

by txprodrivingschool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Trejo
Jul 18, 2025 -

Cavender Cadillac responded

We are happy to hear that Mr. Villarreal addressed your concerns and shared his contact information! Thank you for choosing Cavender Cadillac and for sharing your feedback.

July 17, 2025

This is my second XT4 I have purchased. Ray Trejo has been very helpful, supportive and knowledgeable on the vehicle. Always keeps me updated and comes by to check on me at the waiting ro More

by txprodrivingschool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Trejo
Jul 17, 2025 -

txprodrivingschool responded

My name is Greg Hinojosa , Mr. Trejo goes above and beyond in his job of helping and providing services to myself as well as others I have spoken to. I always receive a call back same day or next day on my questions about my XT4. I have never received service from any other dealerships I have dealt with before.

Jul 18, 2025 -

Cavender Cadillac responded

Greg - Thank you for your very kind words and loyal business! We are thrilled that you are always so well taken care of by Ray and the team. Safe travels ahead! -The Cavender Cadillac Team

July 13, 2025

Always on time checking what I need to keep my 2018 caddie running smoothly Carlos Villarreal the best. I trust him completely to take care of this old lady. More

by cadjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Jul 14, 2025 -

Cavender Cadillac responded

Thank you for your confidence in Cavender Cadillac and your loyal business! We will pass along your kind words to Carlos and the team. Take care!

July 10, 2025

Unbelievable service! I can’t speak highly enough about Carlos, Erick and Gary. Im a customer for life now! More

by whitneyerik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Erick, Gary
Jul 10, 2025 -

Cavender Cadillac responded

We are delighted you are a lifelong customer, Whitney! Thank you for choosing Cavender Cadillac and for sharing your enthusiastic feedback about Carlos, Erick, and Gary.

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