Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Cavender Cadillac - Service Center

San Antonio, TX

4.8
354 Reviews
Call Service Center (210) 640-7683

354 Reviews of Cavender Cadillac - Service Center

Sort by
June 27, 2025

Cavendar Cadillac is top notch for service and getting your vehicle back to you in a timely manner. Carlos is the BEST contact for taking care of our needs in the service department. He is attentive to de More

by Shurleebear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Vara
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2025 -

Cavender Cadillac responded

We're delighted to hear that Carlos provided you with excellent service at Cavender Cadillac. Thank you for recognizing his attentiveness and dedication!

June 27, 2025

Big ticket repair this time…glad to have Cavender do this work….reassured many miles left on my 2016 XTS. More

by Thomas T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Jun 30, 2025 -

Cavender Cadillac responded

Thomas, we're pleased to hear that Cavender Cadillac could assist with your repair and provide reassurance for many more miles on your XTS. Safe travels ahead!

June 26, 2025

Carlos is very professional and knowledgeable and strives to provide the best service. They provide excellent service. More

by kenpatkrueger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 26, 2025

Carlos is always very attentive. He explains everything that needs tome done. If i wait in the waiting room he pops in to keep me updated. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos V
Report | Print
Jun 27, 2025 -

Cavender Cadillac responded

Mary, we're delighted to hear that Carlos has been attentive and communicative during your visits to Cavender Cadillac. Thanks for sharing your experience with us!

June 25, 2025

Cavender has always been good to us. But, only an oil change and tire rotation should NOT take 2 1/2 hours to do. More

by deborah.beck1956
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lindie
Report | Print
Jun 25, 2025 -

Cavender Cadillac responded

Deborah, thank you for your feedback. We appreciate your loyalty to Cavender Cadillac and apologize for the wait time during your recent visit. We'll work on improving our efficiency to better serve you in the future!

June 25, 2025

In the service department, Raymond Trejo is our service advisor. Always provides “truthful” guidance and personal care of our vehicle. More

by MMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Trejo Service advisor
Report | Print
Jun 25, 2025 -

Cavender Cadillac responded

We're so glad to know that Raymond Trejo has been providing you with honest guidance and excellent care at Cavender Cadillac. Thank you for sharing your experience!

June 25, 2025

Cavender Cadillac is a class dealership. Carlos was excellent and kept me informed during my entire visit. Thanks. More

by poitrasgregg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Jun 26, 2025 -

Cavender Cadillac responded

We're happy to hear that Carlos provided excellent service and kept you informed throughout your visit at Cavender Cadillac. Thank you for the kind words, and we look forward to serving you again!

June 24, 2025

Appointment was fulfilled in a timely manner and Lindie was very professional and knowledgeable of her work , thank you More

by rf8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindie 5 Star
Report | Print
Jun 25, 2025 -

Cavender Cadillac responded

Thank you for sharing your experience! We're glad to hear that Lindie provided professional and knowledgeable service during your appointment at Cavender Cadillac. We appreciate the feedback!

June 17, 2025

Carlos my services advisor is always on top of things, Always makes sure we have a loaner vehicle on the day of are car being serviced and thing are always taken care of on time. More

by Rgarzastx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Garcia
Report | Print
Jun 18, 2025 -

Cavender Cadillac responded

We're delighted to hear that Carlos is providing top-notch service at Cavender Cadillac. Thank you for sharing your experience with us!

June 11, 2025

Been satisfied customer for over ten years. Carlos Villarreal is an outstanding service writer. Crystal does tremendous job in customer service. Excellent service. Honest, hard working peop More

by August C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Crystal, and Glen
Report | Print
Jun 12, 2025 -

Cavender Cadillac responded

Thank you for being a loyal customer of Cavender Cadillac for over ten years! We're delighted to hear that Carlos and Crystal have consistently provided excellent service. Your kind words mean a lot to our team, and we look forward to serving you in the future!

1
2
...
36