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Cavender Cadillac

San Antonio, TX

4.7
433 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
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7625 N Loop 1604 E

San Antonio, TX

78233

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Showing 433 reviews

November 02, 2012

Kevin was very helpful with the set up of the new technology in the truck. The offer of assistance with the options the previous owner had installed was greatly appreciated. More

by ranger2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin James
Nov 02, 2012 -

Cavender Cadillac responded

Thank you so much for your recent truck purchase. Understanding all the bells and whistles makes the purchase experience that much better. Good to hear that Kevin took the time to ensure that you not only got what you wanted but also understood the features and benefits of your new truck. Welcome to the Cavender Family!

November 02, 2012

I want to thank Kevin James for all his hard work!! Awesome Job!! I love my car! I also want to thank Kevin for going that extra mile! Our experience with cavenders Cadillac. Was great!! More

by catheinl67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 02, 2012 -

Cavender Cadillac responded

Thank you so much for your business. Going the extra mile is what it is all about. Cavender Cadillac is happy that Kevin did just that. We thank you for being a part of the Cavender Family.

November 02, 2012

Kevin assisted me in the set up of all the NEW electronic options in the truck. He was friendly and went out of his way to ensure I got what I wanted. Very nice to do business with. More

by ranger2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 02, 2012 -

Cavender Cadillac responded

Thank you so much for your recent truck purchase. Understanding all the bells and whistles makes the purchase experience that much better. Good to hear that Kevin took the time to ensure that you not only got what you wanted but also understood the features and benefits of your new truck. Welcome to the Cavender Family!

October 06, 2012

Thank you for the great experience you all extended to us.We were very satisfied with the service,Cavender has a great salesman in Larry Sullivan.With people like him you will almost always have satisfied More

by eveelyse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Sullivan
Oct 06, 2012 -

Cavender Cadillac responded

Thank you so much for taking the time to provide feedback about your experiences with Sully and Cavender Cadillac. It is always nice to see hear from our Satisfied customers, whether a deal was made or not. Maybe you didn't buy a new car this time, but we definitely look forward to next time and also helping out your friends and happy. Thank you again and thank you for being a Cavender Cadillac customer.

September 21, 2012

From the first phone call to the delivery of my car Larry was very professional and had answered all my questions. He was very patient w/ me and listened to all my concerns. I did not feel pressured into b More

by jonnyscepans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Sullivan
Sep 22, 2012 -

Cavender Cadillac responded

It's good to hear that your trip to Cavender Cadillac was worth the trip from McAllen. We are happy to hear that you had a great buying experience from Larry throughout the sales process and that he took the time to listen to you and understand your needs and budget. We thank you for your business and welcome you to the Cavender family. Please stop in when you find yourself in San Antonio.

September 20, 2012

This was one of the smoothest car purchases I have ever made! Both Larry and Ed were terrific. Very honest and helpful. They asked me what I wanted and I told them and they made it happen! I am so than More

by TexasEx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Sullivan and Ed Noriega, Larry Sullivan, Ed Noriega
Sep 21, 2012 -

Cavender Cadillac responded

Hi Stephanie, We love hearing words like smoothest car purchase ever! It is always our goal to give the customer the best experiences possible at Cavender Cadillac. Thank you so much for giving us the opportunity to earn your business, even if it meant a drive from Austin. If there is anything Cavender Cadillac can do for you, please do't hesitate to call. Thank you again and welcome to the family.

September 19, 2012

Mark hast set up times that work for me; to get a sealant or plates. He also contacts me if there is something I need to be aware of. Mark offered to pick me up or send someone to come get me for More

by Denise Landon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Sep 21, 2012 -

Cavender Cadillac responded

Taking care of the customer after the sale is more important to us than the sale itself. Our goal is to earn a customer for life, and going above and beyond to care for the customers needs is the only way to do business. We are happy that Mark has been in contact with you to take care of your needs. Thank you so much for your business and thanks for being a part of the Cavender family.

September 16, 2012

We found this vehicle while looking online. I called the dealership and visited with Ed Noriega who treated me with the utmost respect and professionalism. I told Mr. Noriega my wife and I were driving to S More

by DavidH20son
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ed Noriega
Sep 17, 2012 -

Cavender Cadillac responded

David and Kathie, Thank you so much for making the drive from Kerrville to give us the opportunity to earn your business. We are very happy that ed and Kevin were able to provide you with the best purchase experience that you ever had. We hear those same words time and time again. Please stop in anytime you are in town, as we would be happy to see you. Welcome to the Cavender Family!

September 14, 2012

I was impressed with both Larry and Ed. I was interested in an used vehicle and from the minute I was on the car lot, Larry put me at ease with a non-aggressive attitude which was very refreshing, the test More

by DeeBhakta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Sullivan, Ed Noriega
Sep 14, 2012 -

Cavender Cadillac responded

Thank you so much for your recent purchase. We are very happy that you had a great refreshing experience, an experience good enough that you are bringing your wife's vehicle to get serviced by us. It is our goal to treat every customer with the utmost respect and avoid the games played by other dealers. Thank you again and welcome to the Cavender Family.

September 11, 2012

I am the new owner of a Cadillac CTS, As a repeat customer, we have always had good and courteous service from Addison Sheppard in the Service Department. He serviced our 1995 DeVille, and our 2000 More

by Joy Morgan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Addison Sheppard
Sep 12, 2012 -

Cavender Cadillac responded

Hi Joy! Thank you so much for your continued confidence in our Service department and Addison Sheppard. Thanks so much for a being a part of our family for the past 20 years.

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