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Cavender Cadillac

San Antonio, TX

4.7
398 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
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7625 N Loop 1604 E

San Antonio, TX

78233

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Showing 398 reviews

January 11, 2013

The staff at Cavender Cadillac proved to be a team of dedicated professionals that made our buying experience a real pleasure! My wife and I's purchase required a little more work than usual. Our sal More

by willbuildit2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Noriega, Roger Espinosa
Jan 14, 2013 -

Cavender Cadillac responded

Hi Brad & Iris, Thank you so very much for your business. We realize that not every deal comes easy, some we have to work for:) Our goal is have a win-win, and it seems that we accomplished that goal. It is great to hear that your buying experience was real pleasure, another goal accomplished. We hope we earned a customer for life. By the way, welcome to the family.

December 18, 2012

Looking to see what Cadillac had to offer. Was introduced to Mr. Jerry Larrumbide by one of the used car sales men (very courteous sales person). Mr. Jerry was very nice and really knew his product. He showe More

by vmjmares
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Larrumbide
Dec 20, 2012 -

Cavender Cadillac responded

It is great to hear that you came to see what Cadillac had to offer and liked what you saw. Great job to Jerry for being knowledgable and a professional. Please tell your friends and family about your experience with Jerry and Cavender Cadillac, so they can come and see us when they want to see what we offer. Thank you again, welcome to our family, and Happy Holidays.

December 10, 2012

Was greeted by Kevin James in the parking lot of the Dealership and he showed me the vehicle my wife and I were looking for. He was friendly, curtious, and was not pushy. I have had less than pleasant More

by shocker989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 20, 2012 -

Cavender Cadillac responded

Hello Peter, thank you for your business. We are very happy that you had a pleasant experince with Kevin and the rest of the staff. It is always our goal to provide that type of experience, so we can earn a lifelong customer. Welcome to our family and Happy Holidays to you and yours.

November 29, 2012

My wife and I are very happy and satisfied with the service we received and especially our salesman Jerry Larrumbide. He explained in detail everything about our vehicle. Thanks! More

by Cip Dominguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Larrumbide, Roger Espinosa
Dec 07, 2012 -

Cavender Cadillac responded

We at Cavender Cadillac are very happy that you had a very positive experience with Jerry and the dealership. It is our goal that every customer is comfortable with the vehicle before they drive off the lot. Thank you so much for your business and being a part of our family. Happy Holidays!

November 18, 2012

We flew to San Antonio and drove the car home. The car We flew to San Antonio and drove the car home. The car was well represented by Mark. NO SURPRISES! Would do business with him again. More

by dragster509
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 27, 2012 -

Cavender Cadillac responded

Cavender Cadillac is happy that you had a great experience with Mark and had no surprises. We thank you so much for your business and look forward to earning your business in the future. Welcome to the Family!

November 02, 2012

Kevin was very helpful with the set up of the new technology in the truck. The offer of assistance with the options the previous owner had installed was greatly appreciated. More

by ranger2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin James
Nov 02, 2012 -

Cavender Cadillac responded

Thank you so much for your recent truck purchase. Understanding all the bells and whistles makes the purchase experience that much better. Good to hear that Kevin took the time to ensure that you not only got what you wanted but also understood the features and benefits of your new truck. Welcome to the Cavender Family!

November 02, 2012

Kevin assisted me in the set up of all the NEW electronic options in the truck. He was friendly and went out of his way to ensure I got what I wanted. Very nice to do business with. More

by ranger2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 02, 2012 -

Cavender Cadillac responded

Thank you so much for your recent truck purchase. Understanding all the bells and whistles makes the purchase experience that much better. Good to hear that Kevin took the time to ensure that you not only got what you wanted but also understood the features and benefits of your new truck. Welcome to the Cavender Family!

November 01, 2012

I want to thank Kevin James for all his hard work!! Awesome Job!! I love my car! I also want to thank Kevin for going that extra mile! Our experience with cavenders Cadillac. Was great!! More

by catheinl67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 02, 2012 -

Cavender Cadillac responded

Thank you so much for your business. Going the extra mile is what it is all about. Cavender Cadillac is happy that Kevin did just that. We thank you for being a part of the Cavender Family.

October 06, 2012

Thank you for the great experience you all extended to us.We were very satisfied with the service,Cavender has a great salesman in Larry Sullivan.With people like him you will almost always have satisfied More

by eveelyse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Sullivan
Oct 06, 2012 -

Cavender Cadillac responded

Thank you so much for taking the time to provide feedback about your experiences with Sully and Cavender Cadillac. It is always nice to see hear from our Satisfied customers, whether a deal was made or not. Maybe you didn't buy a new car this time, but we definitely look forward to next time and also helping out your friends and happy. Thank you again and thank you for being a Cavender Cadillac customer.

September 21, 2012

From the first phone call to the delivery of my car Larry was very professional and had answered all my questions. He was very patient w/ me and listened to all my concerns. I did not feel pressured into b More

by jonnyscepans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Sullivan
Sep 22, 2012 -

Cavender Cadillac responded

It's good to hear that your trip to Cavender Cadillac was worth the trip from McAllen. We are happy to hear that you had a great buying experience from Larry throughout the sales process and that he took the time to listen to you and understand your needs and budget. We thank you for your business and welcome you to the Cavender family. Please stop in when you find yourself in San Antonio.

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