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Cavender Cadillac

San Antonio, TX

4.7
396 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
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7625 N Loop 1604 E

San Antonio, TX

78233

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Showing 396 reviews

September 24, 2022

Renata was efficient. She kept me informed of possible delays. She was very resourceful and professional. More

by Jhaydenmorris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Sep 26, 2022 -

Cavender Cadillac responded

Thanks for the great feedback! We're very happy that Renata was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Cavender Cadillac Team

August 05, 2022

Service took an hour to even recognize my car arrived. No one noticed or cared that I checked in. My car sat for an hour though I’d scheduled. I’ll probably save service work for my trips to Houston whe More

by Roncbarshop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DAS Reputation Management
Aug 10, 2022 -

Cavender Cadillac responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can resolve your concerns. Sincerely, The Cavender Cadillac Team

August 01, 2022

Si pudiera darle cero estrellas lo aria tienen seis meses con mi vehículo y no lo pueden arreglar vine hablar con el manager y me dice que no puede hacer nada por mi cuando yo compré este vehículo supuestame More

by Maricruz
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
DAS Reputation Management
Aug 04, 2022 -

Cavender Cadillac responded

Apreciamos que comparta detalles de su tiempo que pasó con nuestro concesionario. Le aseguramos que la satisfacción del cliente al 100% es nuestra máxima prioridad y nos gustaría tener la oportunidad de comprender mejor lo que sucedió. Comuníquese conmigo lo antes posible para que podamos resolver sus inquietudes. Sinceramente, The Cavender Cadillac Team

May 20, 2022

We bought a brand new Cadillac Black Cherry CT5 from RENATA RAYBURN. We called on a Friday night and she immediately responded. We asked to test drive it early Saturday, and she had the car there, ready More

by Casburryegg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renata Rayburn
May 23, 2022 -

Cavender Cadillac responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Renata went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Cavender Cadillac Team

May 20, 2022

I went in with some credit issues and was able to get a newer car with lower monthly payments Chris Jones and the financial crew worked hard to get this done … thanks a million great work More

by mbmdrummer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris jones, DAS Reputation Management
May 23, 2022 -

Cavender Cadillac responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Chris and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, The Cavender Cadillac Team

May 24, 2022 -

mbmdrummer responded

Thanks to everyone for all the work you did to make this happen

April 20, 2022

Chris was very friendly and the new car was ready the very same day. We traded it for a defective one. More

by Frank Dancuart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Jones
Apr 20, 2022 -

Cavender Cadillac responded

Thank you for your great review, Frank! We're glad to have Chris on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Sincerely, The Cavender Cadillac Team

February 20, 2022

I said I wanted to buy a 2009 Jaguar XJ8 and was in touch with Christian at Cavender every day, waiting for the car to be checked out, and they sold it without telling me to someone else. Very unhappy. More

by bjbb13a
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian
Feb 22, 2022 -

Cavender Cadillac responded

Thank you for leaving this feedback. We strive to provide a positive experience for all guests and would appreciate the opportunity to discuss your experience further. Please give us a call at your earliest convenience. Sincerely, The Cavender Cadillac Team

February 13, 2022

The dealership lied to me about the mileage on a vehicle that I bought from them two weeks ago More

by Oharrington7451
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DAS Reputation Management
Feb 16, 2022 -

Cavender Cadillac responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Cavender Cadillac Team

January 21, 2022

Diego is a man of his word! He went above and beyond his call of duty! I will for sure be spreading the word about this amazing salesman at Cavender Cadillac San Antonio TX! I would also like to mention Ms. More

by Deana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Diego, Ms. Estella, DAS Reputation Management
Jan 21, 2022 -

Cavender Cadillac responded

Deana, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Diego went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Cavender Cadillac Team

November 30, 2021

mathew garapic provided with me exceptional customer service I would recommend him to anyone looking for a vehicle in texas More

by jules
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mathew garapic
Feb 17, 2022 -

Cavender Cadillac responded

Thanks so much for your excellent review! We really appreciate it! Sincerely, The Cavender Cadillac Team

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