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Cavender Cadillac

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.7
396 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
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7625 N Loop 1604 E

San Antonio, TX

78233

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Showing 396 reviews

April 20, 2023

Continued excellence despite major renovation of their facility. Warranty repair of Transmission and 50K services...Carlos was Excellent! More

by Jorlrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos was my Service Rep and has been for 15 years!
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Apr 20, 2023 -

Cavender Cadillac responded

Jorlrice, we appreciate your five-star review for Cavender Cadillac! It's great to hear that Carlos provided excellent service during your warranty repair and 50K services. Thank you for your patience and loyalty during our major renovation. We're excited to continue providing excellent service to you and your vehicle. Have a wonderful day!

April 20, 2023

Was very pleased with the outcome of the wk. Was done to my car. I love taking my car to the Cadillac dealership More

by goleta52gordon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
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Apr 20, 2023 -

Cavender Cadillac responded

We're so glad to hear that you had a positive experience with us at Cavender Cadillac! Thank you for sharing your feedback and for trusting us with your car. We appreciate your business and look forward to seeing you again in the future.

April 19, 2023

Carlos was great as usual. Work was done on time and car was left running perfectly. More

by Joserosas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Villarreal
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Apr 20, 2023 -

Cavender Cadillac responded

Carlos and the team appreciate your trust in our business, Jose! Thank you for being a valued client of Cavender Cadillac!

April 19, 2023

We received excellent service on our 2021 XT6. Our service here has always been very good. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
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Apr 20, 2023 -

Cavender Cadillac responded

John, thank you so much for this 5-star review of Cavender Cadillac! We hope to assist you with your 2021 Cadillac XT6 again in the future!

Apr 20, 2023 -

john responded

You are welcome.

April 12, 2023

I was very pleased with the service I received. Remata covered everything. Great sales lady! More

by ejb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Remata Molina, DAS Reputation Management
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Apr 19, 2023 -

Cavender Cadillac responded

Thank you for this lovely 5-star review of Cavender Cadillac! Take care!

April 06, 2023

The personnel who work there are all very professional and will bend over backwards to make sure you get the vehicle of your dreams. More

by Warren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAS Reputation Management
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Apr 18, 2023 -

Cavender Cadillac responded

Warren, customer service is our priority, and we're delighted this has been reflected in your experience! Thank you for supporting our team at Cavender Cadillac with this review!

April 05, 2023

As always great service. Katlynn did an awesome job. I will always stick with Cavender Cadillac. More

by dick
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray, DAS Reputation Management
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Apr 05, 2023 -

Cavender Cadillac responded

Dick - we love to hear Katlynn provided 5-star service. Thank you for this review of your experience at Cavender Cadillac. We'll see you for your next service!

March 31, 2023

I was very satisfied! I took my car in thinking I was going to leave it for a day or so. They found out what was wrong and in about an hour and half I was on my way home. More

by mgarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Martinez
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Mar 31, 2023 -

Cavender Cadillac responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Cavender Cadillac team. Drive safely, and we hope to see you back again down the road!

March 30, 2023

Ray does an excellent job when ever we have an issue. Repairs made a huge difference More

by Charlie.roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
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Mar 31, 2023 -

Cavender Cadillac responded

We are glad to hear that you have felt taken care of by Ray! Thanks for being a loyal client of Cavender Cadillac, Charlie.

March 25, 2023

We experience excellant customer service . Rocky handled our situation at a personal level, expediently and to customer satisfaction. More

by arnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROCKY
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Mar 27, 2023 -

Cavender Cadillac responded

We are happy to see that Rocky and the team are going above and beyond for our valued guests like you! Thank you for supporting Cavender Cadillac and we will see you next time!

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