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Cavender Cadillac

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.7
396 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
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7625 N Loop 1604 E

San Antonio, TX

78233

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Showing 396 reviews

May 25, 2023

Great dealership. everybody there is professional, polite, and friendly. The service is great. I have never had a problem with the service they provide. Ray Trejo as a More

by homerespinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Trejo
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May 25, 2023 -

Cavender Cadillac responded

Thank you for the review! We are so glad to hear that Ray delivered such a successful service experience. Drive safely, and we hope to see you back again at Cavender Cadillac!

May 24, 2023

Absolutely Horrible! Worked me through the whole process. Then made me wait while they showed the car to someone else and Sold it to them. Manager never called me back an More

by richinla777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Diego
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May 29, 2023 -

Cavender Cadillac responded

We are very sorry that the vehicle you were interested in was sold to another party. This is never the experience we hope to offer, and your frustrations are understandable. We assure you we do not run our business to mislead our customers, and we would like the opportunity to make this right. If you are willing, I would like the chance to discuss this with you and rectify the situation. Thank you, Patrick Callihan - Sales Director - 210-490-2000

May 30, 2023 -

richinla777 responded

Kind of hard to rectify this situation this late. Your best opportunity was when I was asking Diego how that could even happen. I asked him to have a Manager Call me then and still to this day no one has reached out. Unless you have the same Make, Model, Color Interior and exterior Merecedes CLA 250 with similar mileage at same advertised price. You would be wasting both of our time!

May 17, 2023

Great job by the team at Cavender Cadillac. They are the best in San Antonio, Texas More

by texastres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villerreal
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May 18, 2023 -

Cavender Cadillac responded

Thank you for the review! We appreciate your confidence in the Cavender Cadillac team to get the job done. Safe travels!

May 14, 2023

I was pleased with the work that was completed on my vehicle today outstanding job. More

by TonyAlawhorne369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
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May 15, 2023 -

Cavender Cadillac responded

Thank you for the review! We appreciate your confidence in the Cavender Cadillac team to get the job done!

May 13, 2023

This operation is FIRST CLASS! I am always treated efficiently and courteously. The work the mechanics perform on my car is ALWAYS perfect and I have never had to return to have More

by wrguevara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villareal, Service Dept Carlos is outstanding at his job!!!!!
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May 15, 2023 -

Cavender Cadillac responded

Thank you for the review! We appreciate your confidence in our team and hope to see you back again at Cavender Cadillac. Safe travels!

May 12, 2023

Very good service and people is very friendly. The repair work had been done very well. Very capable mechanic. Excellent More

by Baobao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everybody
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May 12, 2023 -

Cavender Cadillac responded

We appreciate you taking the time to share your experience at Cavender Cadillac. It's great to know our team provided you with excellent service. Thank you for choosing us!

May 10, 2023

I can’t remember how many cars or what year we first purchased from Cavender but Carlos has been our service writer starting about 10 years prior to your move from down town to your 1604 location And w More

by J B King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management, Colby Joyner
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May 10, 2023 -

Cavender Cadillac responded

Your continued support and trust in our business over the years mean the world to our team! Thank you for stopping by to leave us this feedback. Until next time!

April 28, 2023

Carlos always delivers first class hospitality and service. His customer to service is impeccable. Ron Denny More

by RONDENNY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2023 -

Cavender Cadillac responded

Thanks for taking the time to share your experience with Carlos here at Cavender Cadillac! We're proud of the great service our team provides and are grateful for your support.

April 27, 2023

Carlos Villarreal always does a super job. He is the primary reason we drive GM vehicles. More

by nancybrown38
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
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Apr 27, 2023 -

Cavender Cadillac responded

We're thrilled you've enjoyed working with Carlos at Cavender Cadillac! Thanks for the support!

April 26, 2023

Customer service is always excellent and the staff is always helpful and friendly with the service and good knowledge! More

by Alexmui
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renata Molina , DAS Reputation Management
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Apr 26, 2023 -

Cavender Cadillac responded

We love hearing about your excellent experience! It's great to know our team at Cavender Cadillac provided you with good knowledge and customer service during your visit. Thank you for sharing your feedback with us.

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