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Cavender Cadillac

San Antonio, TX

4.7
395 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
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7625 N Loop 1604 E

San Antonio, TX

78233

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Showing 395 reviews

October 12, 2023

Excellent, job Carlos always explains everything to me and keep me well informed awesome.service More

by pbarber209
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Carlos, Service Dept
Oct 13, 2023 -

Cavender Cadillac responded

We are glad to hear that Carlos has taken excellent care of you and provided top-notch service. Thank you for choosing Cavender Cadillac!

October 11, 2023

Great service, dependable and very helpfull I have been a customer prior to them moving to there present location and have always been helpful with all my needs. Lo I met Carlos when they move to the new More

by Bob.salinas38
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kevin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAS Reputation Management
Oct 12, 2023 -

Cavender Cadillac responded

We're delighted to know that you've had such a positive experience with Carlos and our team at Cavender Cadillac. It's always our goal to provide dependable service and clear communication about your vehicle's needs. Thank you for being a loyal customer. We appreciate it!

October 09, 2023

Always feel very welcome with Carlos in service and he always takes care of my car. More

by Lisa Bates
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Carlos in service
Oct 09, 2023 -

Cavender Cadillac responded

Lisa, it's wonderful to read that Carlos and our service team take excellent care of your vehicle! Thank you for leaving Cavender Cadillac a five-star review.

October 09, 2023

Will Gates at Cavender Cadillac made our car buying experience pleasant & easy. There was no pressure and we feel like we got a good honest deal. We appreciate Will’s willingness to help without all th More

by Kbullock44
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Finance lady
Oct 10, 2023 -

Cavender Cadillac responded

We're so glad to know that your car-buying experience with Will at Cavender Cadillac was pleasant and pressure-free. We always aim for honesty and a straightforward approach, thank you for acknowledging it! Enjoy the ride in your new vehicle.

October 08, 2023

Great service and very friendly to talk to. all around great people to do business with. More

by Cradjr78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Cavender Cadillac responded

Thank you for taking the time to review Cavender Cadillac. We're happy to have you as a customer!

Oct 10, 2023 -

Cradjr78 responded

Thank you for doing business with you

October 06, 2023

Carlos has provided excellent service for many years for me and for several vehicles. I appreciate pickup and delivery More

by asimk123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 06, 2023 -

Cavender Cadillac responded

We're glad to know that Carlos has been providing you with excellent service over the years at Cavender Cadillac. Your appreciation for our pickup and delivery services is noted too! Thanks for sharing your experience.

October 06, 2023

Very satisfied with the warranty work that was complete on my vehicle. Thank to all of the reps that was instrumental in getting my vehicle fixed. More

by Kgrogers1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 09, 2023 -

Cavender Cadillac responded

We're glad to know you were satisfied with the warranty work completed on your vehicle at Cavender Cadillac. Thanks for acknowledging our team's efforts!

October 06, 2023

Will Gates was an amazing salesman to deal with. He went to bat to make the deal happen for me. Cavender is also a great dealership and this is the 4th car over the last couple years my family and I More

by Reese_lapka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Gates
Oct 09, 2023 -

Cavender Cadillac responded

Reese, it's great to know that Will and the Cavender Cadillac team could provide you with an excellent car buying experience. We're honored by your loyalty over the years! Enjoy your new ride!

October 04, 2023

Cavender provides excellent customer service. Carlos always reviews everything with me and recommends what needs to be done for that visit. I really enjoy working with him. More

by henderso.cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Oct 05, 2023 -

Cavender Cadillac responded

We're delighted to know that you've had excellent experiences with Carlos and our team at Cavender Cadillac! We always aim to provide top-notch service, so your feedback is greatly appreciated!

October 04, 2023

Have delt with Carlos in the service department and have always had a great experience. Give him a raise. More

by kagnew4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos,Service department
Oct 05, 2023 -

Cavender Cadillac responded

We're delighted to know that Carlos in our service department has consistently provided you with great experiences at Cavender Cadillac. We appreciate your feedback and will definitely take note of it!

Oct 05, 2023 -

kagnew4 responded

Tell Carlos that I send my best.

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