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Cavender Cadillac
San Antonio, TX
392 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence.
Confidence in the integrity and responsibility the Cavender name brings to its customers and the community.
It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac.
Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction.
Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas.
Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders.
But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs.
That's why for over 70 years, Confidence is Cavender.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 392 reviews
November 07, 2024
Horrible experience. Purchased a new used vehicle on October 18th, 2024 at 12:30pm. I was advised the SUV was in excellent condition and a great buy. The CarFax showed no Purchased a new used vehicle on October 18th, 2024 at 12:30pm. I was advised the SUV was in excellent condition and a great buy. The CarFax showed no issues. At 2:30pm headed out of town and the SUV stopped working. Cavender picked up the car brought it in for service. October 24th they claimed their best mechanic fixed the problem and it was repaired. November 3rd, SUV stopped again with the same issue based on the engine warning ⚠️. Paid to have the car delivered back to the dealer and as of today, November 6th the car is still in the shop and no one has personally reached out to me to apologize or offer any explanation. Luckily we made sure there was a limited warranty of 3 months or 3,000 miles but, I’m completely disappointed and have very little faith in the warranty or company. This is NOT the type of service I would associate with the Cavender Cadillac name/organization. More
by Fonda G.
Employees Worked With
November 07, 2024
The repair was seamless after the parts arrived. The service tech was professional and knowledgeable. He kept me updated from start to finish. Very happy with the process! The service tech was professional and knowledgeable. He kept me updated from start to finish. Very happy with the process! More
by Cook461
Employees Worked With
Ray Trejo
November 06, 2024
Our experience is always great at Cavender! Friendly reception, Ray explains everything, no pressure to "add on." And the customer lounge is lovely! Friendly reception, Ray explains everything, no pressure to "add on." And the customer lounge is lovely! More
by barberstar
November 04, 2024
Cavender is the Best. Great experience. There is always a Cavender present. My 2025 CT4 is everything a Cadillac should be. Martin Vara in sales and David Garcia in f Great experience. There is always a Cavender present. My 2025 CT4 is everything a Cadillac should be. Martin Vara in sales and David Garcia in finance made the steps toward my "new CT4 very easy. Thank you Cavender Family. More
by lefty
Employees Worked With
Other Employees :
David Garcia-Finance, Ray Trejo-Service
