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Cavender Cadillac

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.7
586 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
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7625 N Loop 1604 E

San Antonio, TX

78233

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Showing 586 reviews

December 31, 2024

Our salesman Joel did a very good job on getting us into a new vehicle the day I came in to look for a new CPO car. Minimal negotiation needed to complete the sale and drive off within a few hours in our XT More

by Ee74red
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Chu
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Jan 02, 2025 -

Cavender Cadillac responded

We're delighted to hear that Joel made your experience at Cavender Cadillac smooth and efficient! Enjoy the ride in your fabulous Cadillac XT6, and thank you for choosing us!

December 29, 2024

Great experience! Kevin and Eris were very helpful, attentive, and patient with me during my month process of purchasing my dream car! More

by Dedechew1274
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eris
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Dec 31, 2024 -

Cavender Cadillac responded

We're delighted to hear that Kevin and Eris made your car-buying journey a great experience at Cavender Cadillac! Thank you for choosing us, and enjoy driving your dream car!

December 28, 2024

I'm always treated like family. Carlos is the best. He always listens to what issues I have and keeps me updated every step of the way. I trust Carlos and Cavender whole heartedly! More

by P.STATEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
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Dec 30, 2024 -

Cavender Cadillac responded

It's wonderful to hear that Carlos and the Cavender Cadillac team make you feel like family! Your trust means a lot to us. Thank you for sharing your experience!

December 27, 2024

Made my new car purchase convenient and easy Very pleased with the service I received both sales and financial More

by gutilet53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey and Eris
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Dec 27, 2024 -

Cavender Cadillac responded

We're delighted to hear that your car purchase experience was convenient and easy at Cavender Cadillac! Thank you for sharing your positive feedback about our sales and financial teams. Enjoy the new ride!

December 23, 2024

Service was fantastic Prices are way way to high 😡 and it makes the experience bad. More

by scyoungblood55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service
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Dec 23, 2024 -

Cavender Cadillac responded

We're glad to see that your service experience at Cavender Cadillac was fantastic! We strive to keep our prices fair and competitive within the current market, so we appreciate your feedback. If there's anything else you'd like to discuss, please feel free to reach out. Take care! Katie Dodd - Service Lane Manager - +1 (210) 640-7683

December 23, 2024

Speedy and excellent service, professional and courteous service rep Carlos Villarreal. Always enjoyable and comfortable waiting area. More

by fhtyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
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Dec 26, 2024 -

Cavender Cadillac responded

Thank you for sharing your experience with us! We're delighted to hear that Carlos provided speedy and professional service at Cavender Cadillac. We look forward to welcoming you back in our comfortable waiting area anytime!

December 22, 2024

My family and I have been Cavender customers since 1964 and can always count on great service😢 More

by ehodgeiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Cavender Cadillac responded

Thank you for sharing your support of Cavender Cadillac!

December 21, 2024

Excellent service experience as usual with the service and maintenance of my vehicle with Carlos and the mechanical department. More

by Mrccet52@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos service representative
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Dec 23, 2024 -

Cavender Cadillac responded

We're delighted to hear that Carlos and the mechanical department provided you with another excellent service experience at Cavender Cadillac. Thank you for your continued trust in us!

December 21, 2024

Great service as always. We drive a ways to Cavender Cadillac because their customer service is the best. We tried another dealership closer in the past and couldn't even ge More

by d.floresexl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos. Service team
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Dec 23, 2024 -

Cavender Cadillac responded

Thank you for making the trip to Cavender Cadillac and sharing your experience! We're delighted that Carlos and our team continue to provide top-notch service. Your recommendation means a lot, and we look forward to serving you again in the future!

December 21, 2024

While my service advisor, Lindie, is very helpful and always tries to make things right, this dealership has communication issues. Twice what I’ve brought my car in for has caused confusion. Also, it see More

by Lesndan1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Cavender Cadillac responded

Thank you for sharing your experience. It's great to hear that Lindie has been helpful, but I'm sorry about the communication issues and wait times you've encountered. We appreciate your feedback and will work on improving our service efficiency. If there's anything else you'd like to discuss, please feel free to reach out. Thank you, Allie Peters - Vice President of Service Operations - (210) 561-4900

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