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Cavender Cadillac

San Antonio, TX

4.7
395 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
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7625 N Loop 1604 E

San Antonio, TX

78233

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Showing 395 reviews

March 19, 2024

I didn’t like the fact that in the beginning I had to be the one to contact her to see what was going on. The following week it got much better I received an update everyday afterwards. More

by castleberrytresa
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
NA
Apr 01, 2024 -

Cavender Cadillac responded

We appreciate your feedback and apologize for the initial communication hiccup. We're glad to know that things improved, and we were able to keep you updated daily at Cavender Cadillac. Thanks for sharing!

March 19, 2024

Cavender always provides excellent service. Katie takes great for our XT4 and she makes sure we know the current status of our car. More

by hreese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn, Service Representative
Mar 20, 2024 -

Cavender Cadillac responded

We're so glad to know that you've consistently received excellent service from our team at Cavender Cadillac, especially Katie. We appreciate your feedback and look forward to assisting with your XT4 in the future!

March 16, 2024

The salesman Jamar was very helpful the sales manager was also very helpful it was a challenge to deal with me and my wife I know but they were very helpful More

by Anguianoabacus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian McGoldrick, Jamar Walker
Mar 18, 2024 -

Cavender Cadillac responded

We're glad to know our team at Cavender Cadillac was able to assist you and your wife effectively. Thanks for the positive feedback, we appreciate it!

March 15, 2024

Good dealer,nice people excellent sales person (red) good service I like everything from them More

by tejasframing_jose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Callihan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Valles, Ian McGoldrick, Julian Sanchez, Jose Jimenez
Mar 18, 2024 -

Cavender Cadillac responded

We're glad you enjoyed working with our team! We appreciate your business and hope to see you for another great visit to Cavender Cadillac!

March 14, 2024

First class dealership and employees, fast at handling the sales process. I highly recommend, ask for Renata. More

by michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renata Reyburn
Mar 14, 2024 -

Cavender Cadillac responded

Michael, we're glad to know you had a first-class experience at Cavender Cadillac! Renata and our team appreciate your recommendation. Enjoy your new ride!

March 12, 2024

Dealership was very nice. Made appointment for specific vehicle and the salesman was helpful and not high pressure. More

by Kent B
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Slaugher
Mar 12, 2024 -

Cavender Cadillac responded

Kent, we're glad to know you had a positive experience at Cavender Cadillac. We always aim for a helpful and relaxed environment. Thanks for your feedback!

December 31, 2023

Every time I work with Ray at Cavender, he always gets me special attention and takes good care of My Cadillac CT 5 More

by Bmorgan0922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
Jan 02, 2024 -

Cavender Cadillac responded

We're so glad to know that Ray has been able to provide you with such great service at Cavender Cadillac. We appreciate your feedback and look forward to continuing the excellent care of your Cadillac CT 5!

December 18, 2023

i just bought a 2020 Subaru Forester. The entire experience was professional, streamlined and designed to proceed with no wasted time. I am extremely satisfied with my vehicle and Chris More

by judyjones15495
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Jones
Dec 19, 2023 -

Cavender Cadillac responded

We're so glad to know you had a pleasant and efficient experience with us at Cavender Cadillac. It's great that Chris was able to assist in making your purchase of the 2020 Subaru Forester smooth! Thanks for recommending us, we appreciate it!

December 18, 2023

DISAPPOINTED! !! I purchased a vehicle from Cavendar Cadillac a few months ago and part of the agreement was for them to fix quite a few paint chips (on car and rim More

by lewfitness
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris
Dec 18, 2023 -

Cavender Cadillac responded

Corey, I'm sorry to hear of your disappointment. We want our customers to feel confident in the services we offer both during and after each purchase, and it seems as though there were a few miscommunications on our end. Please contact me directly so that I can ensure your concerns are addressed and your confidence is restored. Thank you, Patrick Callihan - Sales Director - 210-490-2000

December 15, 2023

Great customer service. My vehicle gets in and out in a timely manner. Scheduling service is no hassle. More

by Moss_c1834
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villeareal
Dec 15, 2023 -

Cavender Cadillac responded

Thanks for the shoutout! Our team at Cavender Cadillac is always happy to help - here's to the road ahead!

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