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Cavender Cadillac

San Antonio, TX

4.7
586 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
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7625 N Loop 1604 E

San Antonio, TX

78233

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Showing 586 reviews

January 11, 2025

The best part of this dealership is dealing with Carlos Villarreal. I have worked with him for several years. More

by dmcnally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Jan 13, 2025 -

Cavender Cadillac responded

We're delighted to hear that Carlos has made such a positive impact on your experiences with us at Cavender Cadillac. Thank you for sharing this feedback, and we look forward to continuing our relationship!

January 11, 2025

Service department is the best. Carlos Villarreal is fantastic. I always take my 2017 XT5 to the Cavender.. More

by strevino1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Jan 13, 2025 -

Cavender Cadillac responded

We're delighted to hear that Carlos and our service department have earned your trust at Cavender Cadillac! Thank you for choosing us for your XT5's needs.

January 09, 2025

Very pleased how Tony made it easy to shop. The financial part was a breeze More

by moorejon
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Tony Slaughter
Jan 09, 2025 -

Cavender Cadillac responded

Reviews like this one make our day! Thanks from Tony and the Cavender Cadillac team.

January 06, 2025

Sales experience was the best. First service came early due to striking a large chuckhole on the interstate that knocked tires out of balance and produced an annoying rattle. The r More

by rayj
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No
Employees Worked With
Russell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Cavender Cadillac responded

Rayj, thank you for sharing your experience with us. I'm glad to hear the sales process went well, but I apologize for any inconvenience during your service visit. We appreciate your feedback and will use it to improve our services moving forward. If you'd like to discuss this further or have any questions, please feel free to reach out. Thank you, Patrick Callihan - Sales Director - 210-490-2000

January 06, 2025

Overall buying experience was good. However, we were told the vehicle was detailed, but when a detail shop in the area worked on it, they were mortified on how dirty the vehicle was. D More

by Sdsonnkalb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey
Jan 13, 2025 -

Cavender Cadillac responded

Thank you for sharing your feedback with us. We're glad to hear the overall buying experience was positive, but we're sorry about the detailing issue at Cavender Cadillac. We'll address this concern with our team to ensure it doesn't happen again in the future. Please feel free to reach out if there's anything else we can do for you!

January 04, 2025

No one likes having to take their vehicle in for repairs, especially me. But I can’t say enough good things about the service department. Everyone was friendly. My service rep, Lindie, was very knowledgea More

by Linda W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindie Esteban
Jan 06, 2025 -

Cavender Cadillac responded

Linda, we're delighted to hear that Lindie and our service team at Cavender Cadillac made your repair experience a positive one. Thank you for sharing your feedback!

January 03, 2025

Kevin was very helpful & he took great care of me. The service attendant also made sure to provide the reminder maintenance sticker. More

by Anonymous Customer
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Kevin, Service Advisor
Jan 06, 2025 -

Cavender Cadillac responded

We're delighted to hear that Kevin and our service team provided you with excellent care at Cavender Cadillac. Thank you for sharing your experience, and we look forward to serving you again!

January 02, 2025

Best experience ever. Anthony was very friendly, helpful, and knowledgeable. We were not pressured into getting something we did not want. More

by fredie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Slaughter
Jan 02, 2025 -

Cavender Cadillac responded

Fredie, we're delighted to hear that Anthony provided you with such a positive experience at Cavender Cadillac. Thanks for sharing your feedback and enjoy your new ride!

January 02, 2025

Everyone was very helpful and professional: Joel Chou, Julian Sanchez, Tony Slaughter, and Daniel in finance. Great job. Thanks to all. More

by bwhite27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Chou, Julian Sanchez, Tony Slaughter, and Daniel in finance
Jan 03, 2025 -

Cavender Cadillac responded

Thank you for the shoutout to our team at Cavender Cadillac! We're delighted to hear that Joel, Julian, Tony, and Daniel provided such helpful and professional service. We appreciate your support!

December 31, 2024

Cavender is an Outstanding Cadillac Dealership. The Staff, especially Carlos Villarreal, are the most caring and concerned about your vehicle. He reviews your needs, is alert to your expectation More

by kenpatriot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal-Service Department
Jan 02, 2025 -

Cavender Cadillac responded

Thank you for sharing your experience with us! We're delighted to hear that Carlos and the team at Cavender Cadillac provided such attentive service. We appreciate your trust in our dealership, and we're here whenever you need assistance with your vehicle!

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