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Cavender Cadillac
San Antonio, TX
394 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence.
Confidence in the integrity and responsibility the Cavender name brings to its customers and the community.
It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac.
Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction.
Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas.
Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders.
But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs.
That's why for over 70 years, Confidence is Cavender.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 394 reviews
May 14, 2024
Not pushed, knowable, helpful, professional, the best service in and out of the shop. There service writers, 1 in particular, Carlos Villeral, he is outstanding in every area. I have been dealing with service in and out of the shop. There service writers, 1 in particular, Carlos Villeral, he is outstanding in every area. I have been dealing with Carlos since 2015, could not ask for more. More
by jburtk
Employees Worked With
Carlos Villereal
May 08, 2024
Very courteous and great customer service. Attentive to our needs and answered all of our questions. Our service advisor Carlos Villarreal is AWESOME! Attentive to our needs and answered all of our questions. Our service advisor Carlos Villarreal is AWESOME! More
by drocha97
May 03, 2024
It’s been a headache, Carlos and Ray are there for the commission. This Cadillac dealership cemented my decision in getting another. Service department is just not up to par. I waited over two years to ge commission. This Cadillac dealership cemented my decision in getting another. Service department is just not up to par. I waited over two years to get this item repaired under warranty. And excuse after excuse. I have theee other items I addressed that were never solved. And when they feel the burn they want to treat you like the bad guy. I asked to talk to leadership and they appear to never have passed on message. GM sent text once after a bad survey only to not respond. Not my money, not this place! More
by DRCARR40
Employees Worked With
Ray and Carlos
May 03, 2024
Excellent customer service thank you would highly recommend the process went super fast again thank you recommend the process went super fast again thank you More
by josecarrizales792
April 28, 2024
Always on the ball. Martin Vara picked up my trade & delivered my new car to my home. He’s a superstar. Been dealing w Cavender for 30 years. Martin Vara picked up my trade & delivered my new car to my home. He’s a superstar. Been dealing w Cavender for 30 years. More
by rwbroadnax
April 26, 2024
4/26/2024 Service Department is conniving. Jan 2024 I purchased a CERTIFIED 2022 CT5 Sport with approximately 22,000 miles on it, & as of today I’ve only put a little over 1,000 miles on it. B Jan 2024 I purchased a CERTIFIED 2022 CT5 Sport with approximately 22,000 miles on it, & as of today I’ve only put a little over 1,000 miles on it. By the end of March the brakes started to squeak. I took it in & they said they didn’t hear anything & if I did hear the brakes squeaking that was totally normal because that’s common with the CT5 Sport…uh…I think not. I went back home & took video of my husband driving, braking in both drive & reverse, went back & showed them the video, they drove it & finally admitted they heard the brakes squeak. The service manager Carlos told me bring it back Friday & there would be no charge. When I returned on Friday Carlos said the cost would be $989.00 to clean the pads & rotors. I said no way & went back home. Evil & ridiculous! Lazy & incompetent. More
by annmperez22
