Cavender Cadillac

Mr Trejo was friendly and very knowledgable, explained the whole service process to me and kept me up to date during the the service. the whole service process to me and kept me up to date during the the service. More

I purchased a Cadillac for the first time on November of 2022 since I’ve had vehicle it’s been problematic first was the cooling fan by the motor next was the fan blower inside the car then I’ve had issues 2022 since I’ve had vehicle it’s been problematic first was the cooling fan by the motor next was the fan blower inside the car then I’ve had issues with a tire the first time I took it in for the tire losing air pressure they told me I needed a new tire so i purchased one under duress the issue kept happening and I took it back a few more times most recently bout a month ago where the service advisor Carlos assured me there was nothing wrong with the tire or the rim he kept the car 5 days over the weekend then this morning I had it towed in bc of air pressure and within an hour Carlos called me and said I need a new rim And tire well I’m not going that route this car is a lemon I even got my Nieghbor to buy a Cadillac and his car already blew the turbo I can’t believe that a prestige make like Cadillac produces a xxx I I’ve a 15k vw jetta i bout new in 2019 that has not once been at the dealership for other then regular maintenance I will never buy a Cadillac especially from this dealership! More

I always look forward to working with Carlos Villarreal. He has assisted me in maintaining my Cadillac in top running condition for many years. He has assisted me in maintaining my Cadillac in top running condition for many years. More

They over charged me for my last service. They took advantage of the fact that I was a woman without much car knowledge. What really upset me the most was the fact that I have been coming to They took advantage of the fact that I was a woman without much car knowledge. What really upset me the most was the fact that I have been coming to you for years and you have always treated me fairly. And suddenly out of nowhere for a routine check up you decide to charge me $6,000!!! Are you crazy!!?! No, I am for paying it! Well, I will never set foot in Cavender again! Carlos knows I’m a widow and on a fixed income and don’t have that kind of money. So I don’t know if there is a new sheriff in town and someone put him up to it or what but either way y’all ripped me off big time!!! You guys should be ashamed of yourself!!! More

The service managers always greet you with a smile and are always courteous. Very professional and efficient organization. are always courteous. Very professional and efficient organization. More

Staff go out of there way to make your trip a positive experience. Nice lot especially since the construction is complete. experience. Nice lot especially since the construction is complete. More

My technician is knowledgeable and professional. All of the people were friendly and professional as well. All of the people were friendly and professional as well. More

Carlos does excellent reviews and keep me informed on what's best for my car what's best for my car More

People are always friendly and if it's taking longer, they give you a loaner. they give you a loaner. More

This was my first oil change on my new Escalade. I had a doctors appointment so I needed it fast. Carlos made good on his promise. I had a doctors appointment so I needed it fast. Carlos made good on his promise. More