Back

Cavender Buick GMC West - Service Center

San Antonio, TX

4.5
105 Reviews

105 Reviews of Cavender Buick GMC West - Service Center

Sort by
September 18, 2023

Quick quality service. Affordable automotive service. Service manager assigned advise what service had priority over other service choices. More

by Salomon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Sep 19, 2023 -

Cavender Buick GMC West responded

We appreciate your positive feedback! It's great to know our team at Cavender Buick GMC West provided you with efficient, top-notch service and helpful advice. We look forward to serving you again in the future!

September 15, 2023

Service here is always excellent! The staff is always friendly even for being busy. Thank you! More

by Morriah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan, Michael
Sep 18, 2023 -

Cavender Buick GMC West responded

We appreciate your feedback, Morriah! Thank you for trusting Cavender Buick GMC West with your loyal business.

September 14, 2023

Although Cavender could not resolve my issue, the service team was very professional and communicative. More

by epaschall7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Collins.
Sep 15, 2023 -

Cavender Buick GMC West responded

We appreciate your understanding regarding your issue. Our team at Cavender Buick GMC West always aims to provide professional service, and we appreciate your feedback. Thanks for recognizing our efforts!

September 08, 2023

Horrible nobody answers the phone nobody calls you back nobody let you know if the parts in nobody let you know xxxx you have to drive down there and then you have to get some kind of a snobby xxxxing look More

by lhonaski@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colby Joyner, Joey Rodriguez
Oct 21, 2023 -

Cavender Buick GMC West responded

I'm really sorry to read about your experience. This is not the level of service we aim to provide and I apologize for any inconvenience caused. We would like an opportunity to make things right. If you're willing to discuss this further, please reach out directly. Thank you, Allie Peters - Fixed Ops Director - (210) 561-4900

August 28, 2023

JOSEPH GARZA DID AN EXCELLENT JOB ENSURING THAT MY VEHICLE WAS SERVICED IN A TIMELY MANNER. KEPT ME INFORMED OF THE PROGRESS OF MY SERVICE. ALL STAFF GREETED US IN THE WAITING AREA WITH A HELLO AND More

by VELMATAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSEPH GARZA
Aug 29, 2023 -

Cavender Buick GMC West responded

We're delighted to know that Joseph and the rest of our team at Cavender Buick GMC West provided you with excellent service! We always aim for a cheerful environment, so it's great to see this reflected in your experience. Looking forward to seeing you again when any services are needed on your vehicles!

July 30, 2023

Great customer service and ok on the wait time. Service member very detail. Telling customer on service done More

by Egonzo60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Garza
Aug 01, 2023 -

Cavender Buick GMC West responded

We're glad to know you had a positive experience at Cavender Buick GMC West. We always aim for great customer service and detailed communication. Thanks for your feedback, and we hope to see you back!

July 26, 2023

Cavender Buick GMC West is convenient to where I live and I appreciate its close proximity. This was my first service experience at this location. It appears the service was properly performed and it was com More

by landerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jul 27, 2023 -

Cavender Buick GMC West responded

We're glad to know that our location is convenient for you and your first service experience with us at Cavender Buick GMC West was a positive one. We appreciate the feedback and look forward to serving you again in the future!

July 21, 2023

Always great customer service. I have been servicing my vehicles since I owned 2015GMC Canyon More

by felixcobos1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Joyner
Jul 21, 2023 -

Cavender Buick GMC West responded

Thank you for your ongoing trust in the Cavender Buick GMC West team to take excellent care of your vehicle. We appreciate your business and a five-star review!

July 05, 2023

Professional and are very helpful with customers. Recommend this dealership for great service and staff. More

by pantherb49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Saucedo
Jul 06, 2023 -

Cavender Buick GMC West responded

Thank you so much for reviewing Cavender Buick GMC West! We truly appreciate having you as a customer!

Jul 07, 2023 -

pantherb49 responded

As always Cavender Buick GMC West is a dealer I would always do business with. Thank you for being a great dealership Respectively R. Guerrero

June 26, 2023

Terrible customer service. Went in for an oil change on 6/21/2023. Over the weekend I noticed a puddle of oil in my home garage. I took my truck in this morning and asked to sp More

by Joelttu97
Service Price Transparency
Recommend Dealer
No
Employees Worked With
NA