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Cavender Buick GMC West - Service Center

San Antonio, TX

4.5
105 Reviews

105 Reviews of Cavender Buick GMC West - Service Center

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October 16, 2023

Excellent service. Joseph Garza was very professional and made sure my truck was fixed correctly. More

by Ainiguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Garza
Oct 17, 2023 -

Cavender Buick GMC West responded

Thank you for the review! We are thrilled to hear that Joseph delivered a successful service experience. Drive safely, and we hope to see you again at Cavender Buick GMC West!

October 15, 2023

Everything went well, communicated with me every step of the way friendly staff, and the facility very clean. More

by rgalvan90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Rivera
Oct 16, 2023 -

Cavender Buick GMC West responded

We're glad to know that you had a positive experience with us at Cavender Buick GMC West. It's great to see our communication and friendly staff made an impression on you! Thanks for the review, we appreciate it.

October 12, 2023

Great Service! !! Didn’t have a appointment And still was in and out in a timely manner Even got to speak with the service manager He was very knowledgeable More

by Gonzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Oct 13, 2023 -

Cavender Buick GMC West responded

We're glad to know you had a great experience with our service department at Cavender Buick GMC West. It's always wonderful when we can assist without an appointment and still provide timely service! Thank you for the positive feedback. It means a lot to us.

October 11, 2023

I received prompt and courteous service. My questions were answered. Waiting area was nice & comfortable. Services cost less than expected which was a great blessing! Bryan was friendly and More

by bhousman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Oct 12, 2023 -

Cavender Buick GMC West responded

Bhousman, we're delighted to know you had a positive experience with Bryan and our team at Cavender Buick GMC West. We always aim for prompt and affordable service! Thanks for the review.

Oct 12, 2023 -

bhousman responded

I am happy to publish my response

October 06, 2023

Service was outstanding and staff customer oriented. Service Advisor Collins took time inform me of several potential mechanical issues I should have evaluated during my next visit. More

by rzag0541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Collins
Oct 06, 2023 -

rzag0541 responded

Service was outstanding and staff customer oriented.

Oct 06, 2023 -

rzag0541 responded

Service was outstanding and staff customer oriented..

Oct 09, 2023 -

Cavender Buick GMC West responded

When a customer says words like this, we know we're doing things right at Cavender Buick GMC West! Thank you for the stellar review and 5-star rating. Safe travels!

Oct 09, 2023 -

rzag0541 responded

I keep trying to send a response. It does not go through..

October 03, 2023

Mr. Jonathan was welcoming me as soon as I walked in the door. His hospitality, professionalism was great. Although I didn't have an appointment, he saw to it that my vehicle was seen by the technician he More

by duncansiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Johnathan service dept.
Oct 04, 2023 -

Cavender Buick GMC West responded

We're delighted to know that Jonathan provided such excellent service during your visit to Cavender Buick GMC West, Duncan. We appreciate the recommendation and we'll be sure to pass along your kind words!

October 03, 2023

I had an appointment for 2 o'clock p. m. and was seen immediately after arriving. David was courteous and answered all my concerns with my vehicle. But what really impressed me was "I onl More

by Sgt C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Collins
Oct 04, 2023 -

Cavender Buick GMC West responded

We're glad to know that David and our team at Cavender Buick GMC West were able to impress you with their attentive professionalism! Thanks for sharing your positive experience. We'll continue striving for excellence in all we do!

October 02, 2023

He did a great job always does every time we’ve gone In. Great young man take care of him he values his job and company. More

by guajardotommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Garza
Oct 02, 2023 -

Cavender Buick GMC West responded

Tommy, it's great to know you've consistently had positive experiences at Cavender Buick GMC West. We appreciate your support and will certainly pass on your kind words!

October 01, 2023

My definition of customer service. Very easy to set up simple service. Kept me updated on how the service was going and if any unexpected issues needed to be resolved. Friendly and pro More

by krs10stinker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan., Joey Rodriguez
Oct 02, 2023 -

Cavender Buick GMC West responded

We're delighted to know that you had a positive experience with our team at Cavender Buick GMC West. Keeping customers updated and providing friendly, professional service is always our goal. Thanks for the review!

September 30, 2023

BEST DEALERSHIP IHAVE BEEN TO, THE SERVUCE WAS OUTSTANDING, GOT MY TRUCK BACK A DAY EARLIER JOSEPH IS AN OUTSTANDING SERVICE ADVISOR, HE TOOK CARE OF ALL THE ISSUES AND MY TRUCK WAS WASHED AND REA More

by DJKLEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSEPH GARZA
Oct 02, 2023 -

Cavender Buick GMC West responded

We're so glad to know that Joseph and our team at Cavender Buick GMC West provided you with outstanding service! We appreciate your kind words and look forward to being your go-to dealership. Enjoy the ride in your freshly washed truck!

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