Cavender Buick GMC West - Service Center

Recently took my car to be serviced due to some rattling noise. I was told it would probably take up to 48 hours before it would be checked out to see what the problem was. I left the vehicle. By the end of noise. I was told it would probably take up to 48 hours before it would be checked out to see what the problem was. I left the vehicle. By the end of the same day, I was informed of the problem and received my vehicle by the following day. Great service. Did not have to wait the 48 hours just to find out what the problem was nor to receive my vehicle in working condition. More

The service was good, Shawndy was awesome. She kept me informed on what they were doing and also on future needed services. She kept me informed on what they were doing and also on future needed services. More

It was not a good one. The service advisor was new and I ended up having to call GMC corporate office. When it was ready to be picked up, there was no thank you or anythi The service advisor was new and I ended up having to call GMC corporate office. When it was ready to be picked up, there was no thank you or anything I just stood there and I said is that it he said yes and I left. Not a good way to sell your brand And not a good way to treat a customer Our family has bought many GMC vehicles But I will most likely if I choose to buy another one go to another dealer, even if this one is very close by More

Even though I showed up without an appointment, I was immediately assisted and taken care of. I received excellent service with frequent updates from my service representative. I will continue to get my immediately assisted and taken care of. I received excellent service with frequent updates from my service representative. I will continue to get my service from this dealership and. Representative. More

The service i experience from Cavender GMC West, coordinated through Joseph, keeps me going back. coordinated through Joseph, keeps me going back. More

I had an appointment with David Collins. It was only for an oil change but I was told I had a recall but the part was probably. Or in stock. David said he would order the part and call me It was only for an oil change but I was told I had a recall but the part was probably. Or in stock. David said he would order the part and call me to schedule an appointment. I was waiting for the oil change and Favid kept me up to date on the status. My truck was finally ready and done in the time I was told it would take. When I went to get the paperwork David told me they had the part and rectified the recall. All of this was done in a short time so it saved me a future appointment. Also, when I left David told me about upcoming maintenance I would want to do. Great service!! More

Joseph Garza has been my service advisor for both my 2015 Yukpn XL and 2017 Canyon. He has always treated both my wife and I with respect and honesty. That's why we keep going back to him. If he ever leave Yukpn XL and 2017 Canyon. He has always treated both my wife and I with respect and honesty. That's why we keep going back to him. If he ever leaves, so are we. More

This is my favorite go to place for all my service on both my horses (2019 Encore and 2020 Canyon) Joseph and all the service reps are the best! I do not and will not go anywhere else! both my horses (2019 Encore and 2020 Canyon) Joseph and all the service reps are the best! I do not and will not go anywhere else! More

Very Professional and courteous Keep you informed on progress and different options for service requirements progress and different options for service requirements More

Service sept very courteous, keep you informed as to how your vehicle is being worked on your vehicle is being worked on More