Cavender Buick GMC West - Service Center

The Service Dept. is an absolute nightmare to deal with or get ahold of. You can call and call and call…no one will answer or return any of your calls. When they say t is an absolute nightmare to deal with or get ahold of. You can call and call and call…no one will answer or return any of your calls. When they say they will. Parts is somehow worse. So other than Joeys team in sales, this place is a dumpster fire when it comes to customer service or giving a crap. More

Thanks to DAVID COLLINS and his bad manners and with that demeanor, condescending actitud. I will not be doing ANY BUSINESS to this place. And yes you where correct my friend did a much better job. Even i demeanor, condescending actitud. I will not be doing ANY BUSINESS to this place. And yes you where correct my friend did a much better job. Even if this place is good just having you in the front desk send clients and future clients away. I’m glad there is other people nicer and better. More

Previous experience was 5 star. This attempt to get service gets one star, so average is three. Called twice and left voicemails for service advisor. Crickets. Went onlin This attempt to get service gets one star, so average is three. Called twice and left voicemails for service advisor. Crickets. Went online and requested appointment. Received text that someone would call me that day. Crickets. I’m sure I can find someone who wants my business. More

I took my vehicle to get its State Inspection check. Mr. David Collins, the service advisor, did an excellent job of getting it done. Thank you. Mr. David Collins, the service advisor, did an excellent job of getting it done. Thank you. More

Great customer service. Services were completed in a timely manner. Joseph was very knowledgeable and provided the necessary information when asked to. Services were completed in a timely manner. Joseph was very knowledgeable and provided the necessary information when asked to. More

I am very happy with service provided by Shelby. She was very helpful and knowledgeable and very courteous. She was very helpful and knowledgeable and very courteous. More

I refuse to take my car anywhere else. I absolutely love this place and the people that work here are awesome and all kinds of amazing! I absolutely love this place and the people that work here are awesome and all kinds of amazing! More

I have been coming to this dealership since 2020 and have always had excellent service. always had excellent service. More

Going to the dealership the last two times and being helped by Shelby has been amazing. She has been providing me with exceptional customer service. helped by Shelby has been amazing. She has been providing me with exceptional customer service. More

Joseph was very professional and let me know everything that was going to happen and that needed to happen and it was done in a timely manner. that was going to happen and that needed to happen and it was done in a timely manner. More