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Cavender Buick GMC West
San Antonio, TX
193 Reviews
Cavender Cares
SERVICE BEYOND THE DEALERSHIP
We want to build lifelong relationships with families throughout Texas and assist them with their automotive needs. Servicing the community has always been a hallmark of Cavender's mission, but our passion for assisting those around us extends far beyond the walls of our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 193 reviews
November 09, 2023
Tyler met me at my appointment time for oil change, tire rotation and cabin filter replaced, I was in and out in less than 45 mins. Awesome folks. rotation and cabin filter replaced, I was in and out in less than 45 mins. Awesome folks. More
by mitch.d.lott
Employees Worked With
Tyler
November 08, 2023
Clear explanation and on time delivery. Vehicle was fixed and follow up calls were made to inquire about satisfaction with work done. Vehicle was fixed and follow up calls were made to inquire about satisfaction with work done. More
by Manny T.
Employees Worked With
Joseph Garza, Joey Rodriguez
November 07, 2023
The dealership has always taken good care of our vehicles. Our service advisor Joseph Garza always goes above and beyond to ensure our vehicles are up to date with recalls and recommended services. vehicles. Our service advisor Joseph Garza always goes above and beyond to ensure our vehicles are up to date with recalls and recommended services. More
by Angela Estrada
Employees Worked With
Joseph Garza
November 07, 2023
Mr Garza my advisor for many years is a professional n always takes car of truck needs. Meets me at door n we go through ver what I need n he advises of any services I need. always takes car of truck needs. Meets me at door n we go through ver what I need n he advises of any services I need. More
by Egarcia1904
Employees Worked With
Joseph Garza
November 07, 2023
Shawndy at GMC West is an exceptional service advisor. Although she had plenty of clients, she never once seemed overwhelmed. When she said she would call, she called. When I had questions and called her Although she had plenty of clients, she never once seemed overwhelmed. When she said she would call, she called. When I had questions and called her she answered. Never once using the excuse that she was to busy with other clients. Shawndy is Polite, Kind, considerate and professional. More
by daniel300
Employees Worked With
Shawndy
November 06, 2023
My experience with Cavender Buick was exceptional. Joseph, service advisor, was always keeping me updated to what was being done with my vehicle. Even after my car had been serviced he would keep in t Joseph, service advisor, was always keeping me updated to what was being done with my vehicle. Even after my car had been serviced he would keep in touch to see how it was working. And then there is Edward, technician, who was able to fix my vehicle, never giving up until the matter was resolved. Edward and Joseph were exceptional each in their area, KUDOS TO THEM!! More
by sonia_969
Employees Worked With
Joseph-service advisor and Edward-Technician
November 05, 2023
My first time at Buick and had the best experience at a Service department at a dealership. Tyler and Greg have excellent Customer Service skills and made me feel welcomed and kept me updated. I would defi Service department at a dealership. Tyler and Greg have excellent Customer Service skills and made me feel welcomed and kept me updated. I would definitely take your vehicle to this location and ask for them . More
by Natalie j
Employees Worked With
Greg and Tyler
