Cavender Buick GMC North - Service Center

Ricky takes great care of us every time we come in! All the advisors help each other if there is something needing to happen. I can see why they are the best service dept. in San Antonio! All the advisors help each other if there is something needing to happen. I can see why they are the best service dept. in San Antonio! More

Overall a very pleasant experience. Just a simple oil change and tire rotation visit. My advisor was Robert who was super helpful. It’s actually nice to have someone willing to help in Just a simple oil change and tire rotation visit. My advisor was Robert who was super helpful. It’s actually nice to have someone willing to help in the service department when you initially pull in and not pass you off/around to other advisors. I’ll probably ask for Robert here on out. More

David Lust was great from scheduling the appointment, keeping me informed and checking me out. keeping me informed and checking me out. More

Service was excellent! !! Tony did a great job communicating and verifying a quality experience. Delivery time was on point !! Tony did a great job communicating and verifying a quality experience. Delivery time was on point More

David Alcantar and Greg (Service Manager) provided exceptional customer service. Our truck was in your shop for about 8 months due to an incorrect diagnosis that resulted in a 6 month part delay, due exceptional customer service. Our truck was in your shop for about 8 months due to an incorrect diagnosis that resulted in a 6 month part delay, due to supply chain issues. David and Greg were attentive throughout the whole experience. They ensured we always had a loaner vehicle, so that our family would not struggle being down 1 vehicle. Their commitment to making sure that their techs got to the root cause of the issue and ensuring that our vehicle would leave the lot fixed once and for all (took 3 tries to get it right) made us feel taken care of. We were frustrated with the situation, but they truly made a horrible situation feel not that horrible as we didn’t feel inconvenienced. We greatly appreciated their time, concern, and effort. More

Fast, Accurate and Reliable. Got me in and out and quickly. Also appreciated the fact they ubered me to work. Got me in and out and quickly. Also appreciated the fact they ubered me to work. More

The individual who inspected our vehicle, did not actually conduct a physical inspection. They only answered the questions that we suspected were wrong with our vehicle.. we took our vehicle to other actually conduct a physical inspection. They only answered the questions that we suspected were wrong with our vehicle.. we took our vehicle to other places to get checked, since we suspected she did not inspect the vehicle properly due to her response of saying our battery would not hold a charge. All the items $10000 worth dealership said was wrong with our vehicle , the other inspector said there was nothing wrong with it. Not only that, before we could even get our diagnostic back, they called us and asked us if we wanted to sell our vehicle back to them and purchase a new one. That in itself made us suspicious when we got our results back. More

Service was great Dave Iust was excellent in providing service. Only disappointed that the issue of the door lock was no longer covered by my extended warranty. I have an 84 month warranty but because my service. Only disappointed that the issue of the door lock was no longer covered by my extended warranty. I have an 84 month warranty but because my mileage was at 61,000 miles it wasn’t covered. More

Reliable and a great place to get your car worked on would recommend this dealership to any one. would recommend this dealership to any one. More

Great service. Courteous people. Prompt service. Kept me informed and thorough in all respects. Gave good advice Courteous people. Prompt service. Kept me informed and thorough in all respects. Gave good advice More