Cavender Buick GMC North - Service Center

I have a 2011 Buick Lacrosse CXS. I have tried diligently to not get any dings on this car. However, I did it myself. Backed out of garage and broke the plastic casing on driver rear mirror. Since it was to not get any dings on this car. However, I did it myself. Backed out of garage and broke the plastic casing on driver rear mirror. Since it was time for the second oil change, had the dealership order the part and scheduled maintenance. Marshall was very helpful and the parts people knew just what was needed without even seeing the car. Brought the car in at 7AM and it was immediately taken in for repair and oil change. Little over an hour later it was finished. Dan Houghton (Service Manager?) made sure everything was just right. I have to say to anyone who uses this site as a means to determine if they're working with a dealership that stands with you before, during and after the sale, then this dealership is one you can trust. I'm a retired Army Officer and I have a reputation to say what I mean and always "mean what I say." This Lacrosse has been everything I expected. The dealership, from my salesman David Knight, to the great service department, and the personal oversight of Bobby Cavander has earned my trust and most certainly will earn my business. Oh, and if you're wondering. I get nothing for saying this. It's just my way of repaying the people who work so hard taking care of me and all their customers. HOOAH! More

Great service. Kept me informed of my car's repairs. Deliverd back to me quite quickly. Whomever did the reapirs also did a very good job! Thanks to all the service people at Cavender. Deliverd back to me quite quickly. Whomever did the reapirs also did a very good job! Thanks to all the service people at Cavender. More