Cavender Buick GMC North - Service Center

My spouse purchased a vehicle here, and one day later had issues with one of the tire pressure monitors in one of the tires. Turns out the technician put the wrong part on and the service manager would not t issues with one of the tire pressure monitors in one of the tires. Turns out the technician put the wrong part on and the service manager would not take responsibility for the error and wanted to charge to correct the issue. The service manager even stated it was an error by the tech. Super poor service here. We took the car to Lexus where they knew what they were doing. I would avoid this place if you’re looking for quality service. More

Took my truck in for a transmission service. Received my truck back and the engine light was on intermittently. Returned to the dealership and was told it would be 3 days before they could diagn Received my truck back and the engine light was on intermittently. Returned to the dealership and was told it would be 3 days before they could diagnose the issue. After sitting at the dealership until 4pm I was informed that a rental car would be ready for me Saturday morning and would be covered by my warranty. Called and showed up to the dealership and was told no rental oh well figure it out. No update on the status through this prosses. Monday, I have to go to the dealership and the service adviser is unaware that we were not put in a rental on Saturday. I am then informed that no one has verified my warranty, so they have not started on my vehicle. Now today I'm calling, and no one is available to find out what the status is of my vehicle. I am aware that this is not normal for Cavinder dealerships because I purchased a vehicle from the Toyota dealership and their service and sales team exceed expectations. More

I was greeted immediately and given instructions where to wait. My car was serviced in a short time. Stacey was thorough and discussed the problem and recommendations wait. My car was serviced in a short time. Stacey was thorough and discussed the problem and recommendations More

Tony was very helpful and rare him as outstanding, this was first opportunity to work with him. In my over 40 years dealing with the dealership this was the worse visit. was first opportunity to work with him. In my over 40 years dealing with the dealership this was the worse visit. More

Tony was a lot of help. He heard everything I was saying and Got to it . No complaints here. He heard everything I was saying and Got to it . No complaints here. More

Great service. Tony Perez a wonderful person plus very helpful when explaining every detail. Thanks. Tony Perez a wonderful person plus very helpful when explaining every detail. Thanks. More

Great customer service and updates on our vehicle were on time and informative. The team was professional and experienced. Overall, two thumbs up time and informative. The team was professional and experienced. Overall, two thumbs up More

Been to this dealership ,several times Over the years ,and was always treated Very well. Always let you know what's happening with your vehicle. I highly recommend this team .A special thanks to Carson ,and was always treated Very well. Always let you know what's happening with your vehicle. I highly recommend this team .A special thanks to Carson Byars at servicservice. Regards, Rory C More

Nice service and nice people and I will for sure return to work with yall to work with yall More

Did a great job on repair. Car was ready when they said it would be. Very efficient Car was ready when they said it would be. Very efficient More