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Cavender Buick GMC North

San Antonio, TX

4.7
306 Reviews
Cavender Cares SERVICE BEYOND THE DEALERSHIP We want to build lifelong relationships with families throughout Texas and assist them with their automotive needs. Servicing the community has always been a hallmark of Cavender's mission, but our passion for assisting those around us extends far beyond the walls of our dealership.
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17811 San Pedro Ave

San Antonio, TX

78232

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Showing 306 reviews

December 04, 2023

Mr. David Lust is superb. Highly efficient, very personable, abd provides frequent updates on the vehicle in fir service. A customer relations pro, who knows his business on automobile repair More

by Cavdoc54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David lust
Dec 05, 2023 -

Cavender Buick GMC North responded

We're so glad to know that David provided you with such a positive experience at Cavender Buick GMC North! His dedication to customer service is truly appreciated. Thanks for your review and we look forward to serving you again in the future.

December 04, 2023

Robert Z. , at Cavender Buick GMC North was a pleasure to work with. He was easy to communicate with, addressed concerns, and helped come up with a solution. Hi More

by jennyh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Zider
Dec 05, 2023 -

Cavender Buick GMC North responded

Jenny, it's great to know that Robert was able to assist you so well at Cavender Buick GMC North! We appreciate your recommendation and are here if you need anything else in the future.

December 04, 2023

Tha service staff is very friendly, courteous, and knowledgeable. I have always had everything explained that was going to be done and quickly notified if additional work was required. I buy my vehicl More

by wyvonnaf
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Stuart Lagerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lusk
Dec 05, 2023 -

Cavender Buick GMC North responded

We're delighted to know that our service staff at Cavender Buick GMC North has been able to provide you with the friendly and knowledgeable experience we strive for. Thank you for choosing us, and we look forward to seeing you again in the future!

December 04, 2023

Ricky takes great care of us every time we come in! All the advisors help each other if there is something needing to happen. I can see why they are the best service dept. in San Antonio! More

by Lagerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart Lagerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Cavender Buick GMC North responded

It's fantastic to know that Ricky and the team at Cavender Buick GMC North consistently provide you with top-notch service. We're proud of our reputation in San Antonio! Thanks for your support!

December 02, 2023

Cavender's initial offer on my trade-in was ridiculously low. Negotiating with them was exhausting and a humiliating experience. More

by lschroederart
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Abraham
Jan 12, 2024 -

Cavender Buick GMC North responded

I'm sincerely sorry to hear about your poor experience during the negotiation process. We aim for fair and competitive trade-in values, so it's disappointing to learn we fell short in this instance. I'd appreciate the opportunity to discuss this further with you if you're willing - please reach out at your earliest convenience. Thank you, Zac Hale - General Sales Manager - (210) 477-8300 or zhale@cavenderauto.com

December 02, 2023

Overall a very pleasant experience. Just a simple oil change and tire rotation visit. My advisor was Robert who was super helpful. It’s actually nice to have someone willing to help in More

by TexanGuy7
Recommend Dealer
Yes
Employees Worked With
Robert
Dec 04, 2023 -

Cavender Buick GMC North responded

We're glad to know that Robert and our team at Cavender Buick GMC North made your service visit a pleasant one! We always aim for top-notch customer care. Looking forward to seeing you again next time!

December 01, 2023

David Lust was great from scheduling the appointment, keeping me informed and checking me out. More

by marshall.pitman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lust
Dec 04, 2023 -

Cavender Buick GMC North responded

Thanks for sharing this praise for David! He and the Cavender Buick GMC North team appreciate your support!

November 30, 2023

Great staff and associate Faried took care of us and made sure we got what we wanted the price we wanted. More

by Big_shaud
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
A Garcia
Dec 01, 2023 -

Cavender Buick GMC North responded

We're glad to know that Faried and the rest of our team at Cavender Buick GMC North were able to help you find what you needed! Thanks for sharing your experience, we appreciate it. Enjoy your new ride!

November 29, 2023

Service was excellent! !! Tony did a great job communicating and verifying a quality experience. Delivery time was on point More

by mtl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Perez
Nov 29, 2023 -

Cavender Buick GMC North responded

We're glad to know you had an excellent service experience with Tony at Cavender Buick GMC North! Thanks for highlighting his great communication and our on-point delivery time. Safe travels in your vehicle!

November 29, 2023

David Alcantar and Greg (Service Manager) provided exceptional customer service. Our truck was in your shop for about 8 months due to an incorrect diagnosis that resulted in a 6 month part delay, due More

by lisa_guardiola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Alcantar and Greg (Service Manager)
Nov 29, 2023 -

Cavender Buick GMC North responded

Lisa, we're glad to know that David and Greg were able to provide exceptional service during your visit at Cavender Buick GMC North, despite the challenges. We understand how frustrating such situations can be and we appreciate your patience throughout this process. Thank you for acknowledging their efforts!

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