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Cavender Buick GMC North

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.7
306 Reviews
Cavender Cares SERVICE BEYOND THE DEALERSHIP We want to build lifelong relationships with families throughout Texas and assist them with their automotive needs. Servicing the community has always been a hallmark of Cavender's mission, but our passion for assisting those around us extends far beyond the walls of our dealership.
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17811 San Pedro Ave

San Antonio, TX

78232

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Showing 306 reviews

October 08, 2023

I took my car in to be looked at. Was told I needed oil pan gasket. I asked them to get it ready for me to pick up-their price was WAY to high and my warranty wouldn’t cover it. (Even More

by Mabernard_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricky , Colby Joyner
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Oct 17, 2023 -

Cavender Buick GMC North responded

I'm sincerely sorry to see we let you down in multiple regards. We aim for clear communication and it's upsetting to hear you felt lied to and misled. I want to ensure all of your concerns are properly and promptly addressed. Please contact me directly when you have a moment. Thank you, Jason Thibodaux - Service Manager - (210) 758-8959

October 07, 2023

Was happy to have my headlight fixed within a couple of days and a ride home More

by Swbhus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Perez
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Oct 09, 2023 -

Cavender Buick GMC North responded

We are happy that the Cavender Buick GMC North team did a great job fixing your headlight! Thanks for sharing and leaving a five-star review. Safe travels!

October 06, 2023

I showed up two weeks early for my scheduled service. They still took me in and completed the work even though it was busy. More

by Texasmarine07
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick my service advisor
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Oct 06, 2023 -

Cavender Buick GMC North responded

We're glad to know that our team at Cavender Buick GMC North was able to accommodate your early service visit and get the job done. Thanks for sharing this positive experience!

October 03, 2023

Eric was very professional my appointment was at 7:45 and he was waiting on me. Got the repairs done a little sooner than I was told. More

by Blee8650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bernal and Margie Moses
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Oct 04, 2023 -

Cavender Buick GMC North responded

We're glad to know that Eric was able to assist you promptly and efficiently at Cavender Buick GMC North. We always aim for a professional service, so it's great hearing your appointment went smoothly!

Oct 04, 2023 -

Blee8650 responded

Please recognize Margie Moses as well, she has gone WAY out of her way to help me on a couple of issues !

October 03, 2023

Always a pleasurable experience due to the people they employ. That is the difference. Thanks. More

by Kell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Mincer, Raquel Zapata-Ambriz
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Oct 04, 2023 -

Cavender Buick GMC North responded

We really appreciate your kind words about our team! Thank you for choosing Cavender Buick GMC North and for sharing your experience. Safe travels ahead!

October 02, 2023

Jason and his staff always treat me well. Will continue to do business with them. More

by oursaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Joyner
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Oct 02, 2023 -

Cavender Buick GMC North responded

Thanks for the review! We appreciate the kind feedback and hope to see you again at Cavender Buick GMC North!

October 01, 2023

Go see Luis Castro. He made my buying experience buy a new car easy and fun! He was professional and showed me all the details of my new vehicle. More

by Cheryl H.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Castro
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Oct 02, 2023 -

Cavender Buick GMC North responded

Cheryl, we're glad to know Luis made your car-buying experience at Cavender Buick GMC North both easy and enjoyable. We hope you love your new vehicle!

September 30, 2023

We had a great, efficient buying experience! They drove the car to our hometown and picked up the car we traded in! More

by Julia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah, Tony
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Oct 02, 2023 -

Cavender Buick GMC North responded

Julia, we're so glad to know your purchase experience was a smooth success! Thank you for working with us at Cavender Buick GMC North. Enjoy the new ride!

September 28, 2023

Hello, my experience in the last service wasn't good at all. The truck was ready to pick up but They never text me or call me to let me know, I was waiting there so at 3:20 went to a desk asking for my tru More

by Bgcarielo
Recommend Dealer
No
Employees Worked With
Colby Joyner
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Oct 17, 2023 -

Cavender Buick GMC North responded

I'm sorry to read about your recent service experience. It's important that our customers are kept informed and it sounds like we missed the mark here. Also, regarding the fuel economy issue you mentioned - this is something we'd definitely want to look into for you. Please reach out at your earliest convenience so we can address these concerns directly. Thank you, Jason Thibodaux - Service Manager - (210) 758-8959

September 27, 2023

Very pleasant and professional to work with. From the appointment to the service was easy. More

by bob9280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert , Colby Joyner
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Sep 27, 2023 -

Cavender Buick GMC North responded

Thank you for choosing Cavender Buick GMC North, Bob! We appreciate your support and are here to help with any of your future service needs.

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