Cavanaugh Hyundai

One would think that since this is a big Hyundai dealership that integrity and honesty would not be something of concern with this business. At my last two oil changes I was told that my rear brake dealership that integrity and honesty would not be something of concern with this business. At my last two oil changes I was told that my rear brake pads were down to less than a millimeter each and they offered to change them for over $300. My brakes were not even squeaking so I thought it was strange. I ended up buying rear brake pads from AutoZone for under $40 and my husband took care of changing them in our driveway. He showed me that both rear brake pads still had 1/4 of an inch each so they didn't even need to be changed yet! Additionally, at my last oil change I asked Cavanaugh to refill my windshield wiper fluid and top off any other fluids needed. I was told at checkout that the fluids were topped off. Less than 2 weeks after the appointment both my radiator fluid light and windshield fluid lights came on. Again, I went to AutoZone and bought the fluids and topped them off myself. Both bottles were empty after I filled things up so once again Cavanaugh was proven to lack integrity for a quick buck. I also didn't appreciate the oil residue on my steering wheel after I got my car back at the last oil change appointment. They don't wipe down or even vacuum. I remember when Hyundai dealerships offered that plus a free car wash with oil changes. They charge almost $80 for an oil change so I don't get how a quick vacuum and wipe down or complimentary car wash aren't offered anymore. Corporate businesses have definitely gone down hill in the customer service department in recent years. Cavanaugh also doesn't offer a military discount when most other vehicle service garages in the area do. I won't be servicing my car here anymore. I value integrity and unfortunately they failed me twice. More

Very Satisfied with all the service, answering our questions and getting back in touch in a timely fashion. For our convenience delivered the car to our home 75 miles away questions and getting back in touch in a timely fashion. For our convenience delivered the car to our home 75 miles away More

Excellent place to do business just purchased 2024 Santa Cruz salesman Michael Collier and Cody Parish Top Notch honest people. I drove 7 hours to purchase my new vehicle and was worth the drive Thank You!! Cruz salesman Michael Collier and Cody Parish Top Notch honest people. I drove 7 hours to purchase my new vehicle and was worth the drive Thank You!!!!! More

The receptionist at Cavenaugh Hyundai, Ann Bryant is very unprofessional and rude to customers. She is hold the business back, hanging up on customers and being very rude over the phone. unprofessional and rude to customers. She is hold the business back, hanging up on customers and being very rude over the phone. More

I appreciate the respect I was given at this dealership. This is my first Hyundai but I like it already and will send my friends to these folks! This is my first Hyundai but I like it already and will send my friends to these folks! More

What an excellent experience! Everyone at Cavenaugh Hyundai was kind and courteous. I highly recommend them. Hyundai was kind and courteous. I highly recommend them. More

Outstanding in every way. Always prompt greeting and attention to details. I have purchased 10 new cars at this fine dealership. Very friendly and honest staff. Can’t think of anything except good things. Highly recommended I have purchased 10 new cars at this fine dealership. Very friendly and honest staff. Can’t think of anything except good things. Highly recommended. None better. More

Purchase Review The employees were friendly, knowledgeable, helpful, and made the car buying experience fun. The dealer walked me through the important aspects of dri The employees were friendly, knowledgeable, helpful, and made the car buying experience fun. The dealer walked me through the important aspects of driving the Tucson ie: lights, wipers, phone workings, etc. before I left the dealership. More

My New Car Love this dealership and the car we purchased. No hard sell, very helpful, in fact I went back the next day to deliver a couple of things from the car Love this dealership and the car we purchased. No hard sell, very helpful, in fact I went back the next day to deliver a couple of things from the car we traded and the general manager (Cody) and salesman (Clint) both were very helpful in answering my questions. The service manager (Trent) also introduced himself the day before when we purchased the car. More

Return customer I have bought 3 vehicles from this dealership. My husband and other family members have also bought vehicles here. I used the same salesman each tim I have bought 3 vehicles from this dealership. My husband and other family members have also bought vehicles here. I used the same salesman each time and he is familiar with my preferences in style and accessories. He greets me each time I see him when at the dealership for maintenance or other work. All the employees are friendly and I especially like working with the service department. They always work with me on the best time to get my vehicle in for service. I am a satisfied return customer and I think that says it all. More