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Cavallino Rosso St. Louis - Service Center

Maplewood, MO

4.8
35 Reviews

35 Reviews of Cavallino Rosso St. Louis - Service Center

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October 05, 2023

Always treated well. Customer service is excellent and attention to detail is clearly evident. Service manager goes above and beyond. Testament to you get what you pay More

by DOCGLANTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Wilgus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Cavallino Rosso St. Louis responded

Thank you for your kind review. We're thrilled to hear about your positive experiences with our customer service and the extra efforts of our Service Manager. Your satisfaction is our priority, and your feedback affirms our dedication to excellence. We look forward to continuing to serve you with the same high level of care and attention. Please feel free to reach out for any further assistance.

October 03, 2023

Ther service department was very knowledgeable and took care of my car while there. Nice to have a local dealer again! More

by MTWEDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Scott
Oct 23, 2023 -

Cavallino Rosso St. Louis responded

We sincerely appreciate you taking the time to share your positive experience at our service department. It brings us immense pleasure to know that our knowledgeable team at Cavallino Rosso St. Louis was able to attend to your car's needs efficiently. Serving dedicated customers like you is what motivates us to continually elevate our service standards. We understand the significance of having a reliable local dealer, and we are thrilled to fill that space for you. Your satisfaction is our priority, and we aim to be the go-to destination for all your automotive needs. We eagerly look forward to serving you and your car in the near future. Should you have any further inquiries or need assistance with your vehicle, please do not hesitate to reach out. Our team is always here to assist you. Thank you once again for choosing Cavallino Rosso St. Louis and for your encouraging review. We value your trust in us and strive to continue to meet and exceed your expectations.

October 01, 2023

Awesome dealership and facility! Pleasant an accommodating staff. I wish them the best of luck. More

by bipoehlman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt and Zack
Oct 23, 2023 -

Cavallino Rosso St. Louis responded

We are elated to receive your encouraging review and kind words regarding our dealership and staff. It's truly rewarding to know that our facility and the friendly, accommodating nature of our team contributed to a positive experience for you. Your goodwill is invaluable to us and your well wishes for our success further inspire us to strive for excellence in all we do. We are committed to providing exceptional service and ensuring a pleasant experience for all our valued patrons like you. We eagerly anticipate the opportunity to serve you again in the near future. Please know that we are always here to assist you with any of your automotive needs. Thank you once again for your generous review and for choosing [Dealership Name]. We wish you many joyful journeys ahead!

September 19, 2023

Cavallino is great. We had terrific service with our Porsche and now with new Ferarri the super and service outstanding. Great people, string management, and superb f More

by jglenn314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Naeger
Oct 23, 2023 -

Cavallino Rosso St. Louis responded

Thank you for your glowing review and for sharing your wonderful experiences with your Porsche and new Ferrari at Cavallino. We are thrilled that our team's dedication to excellent service and robust after-sale support resonated with you. Your praise for our management and staff is highly valued and encourages us to continue delivering superior service. We look forward to serving you in the future and ensuring your automotive needs are met with the same high standards. Feel free to reach out for any further assistance. Your satisfaction is our priority.

September 16, 2023

Fantastic. Always fix everything right and the car comes back spotless. Best dealership in town. More

by David StL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 23, 2023 -

Cavallino Rosso St. Louis responded

Thank you for your fantastic review and for honoring us with such high praise. We are delighted to know that our attention to detail in repairing and cleaning your car has met your expectations, marking us as your preferred dealership in town. Your satisfaction is our foremost priority, and we strive to ensure every service appointment leaves your vehicle in impeccable condition. Your kind words truly motivate us to continue upholding our high standards of service. We eagerly look forward to serving you again and assure you of our continued dedication to excellence. Should you require any assistance or have any queries, feel free to reach out. Our team is always here to help. Thank you once again for choosing us and for your encouraging feedback. Here's to many more miles of happy driving!

September 16, 2023

Exceptional, courteous service. Technician was able to explain all the necessary maintenance activities in addition get to see photos of the work done asan engineer and client I am More

by alg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5 stars to Matt Twedt
September 12, 2023

Without a doubt the finest service experience ever. Everyone associated with Ferrari St. Louis goes far above any dealership I have ever experienced. Go to any other car dealer and ask for a drink of w More

by Edpage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Wilgus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Smylie, Casey Eldridge
September 11, 2023

Since I bought my Ferrari California, I have used the service center many times and have been very satisfied until the last service. Matt, who I normally deal with, was sick with Covid while my car was More

by mdgc88888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
September 11, 2023

Best in the business. Was truly a pleasure working with Casey, Nick, and Matt. Whether sales or service, Cavallino Rosso is a first class operation. Thank you! More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Wilgus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Eldridge
September 08, 2023

Matt and the service team are phenomenal at the work performed, but also with communication and hitting deadlines. Thank you!!! More

by DMM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt (Service)