
Cavalier Mazda
Chesapeake, VA

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56 Reviews of Cavalier Mazda
Came in for an oil change and they were very thorough explaining about services I needed and glad I came in. Everything was done on time and they were perfect. Definitely will come back to this place. explaining about services I needed and glad I came in. Everything was done on time and they were perfect. Definitely will come back to this place. More
I was leaning toward a different product, I stopped at Cavalier Mazda on a whim, I am glad I did. Fred Saunders was great! No pressure, very informative and understood that I needed information to make Cavalier Mazda on a whim, I am glad I did. Fred Saunders was great! No pressure, very informative and understood that I needed information to make a good decision. Very positive car buying experience. More
Great buying experience The purchase was great and the people were friendly. Fred Sanders was great to work with. We told them where we need to be and they met it. The purchase was great and the people were friendly. Fred Sanders was great to work with. We told them where we need to be and they met it. More
Car Broken into and not repaired ****DO NOT have your car serviced here!!!**** My 2009 Mazda 3 was brought here for repairs after my wife went through a flood. My car arrived on a fr ****DO NOT have your car serviced here!!!**** My 2009 Mazda 3 was brought here for repairs after my wife went through a flood. My car arrived on a friday and was broken into the radio was stolen and the window smashed. I was not informed until I called late the next week to get a status on the repairs.The police weren't called. When I asked when they were going to repair the window and radio I was told its not their problem. When I asked about the repairs to my car I was told the TCM was bad and tha it was internal to the transmission. The TCM on the car is not internal. They then filed a poor report when sending my car back to the collision center causing the repairs needed to not be covered due to an inconclusive report. More
The worst Service Dept I took my car to get serviced here. I went to get my CMU replaced in my vehicle for my radio. Costly repair might I add. Repairs were done fairly quic I took my car to get serviced here. I went to get my CMU replaced in my vehicle for my radio. Costly repair might I add. Repairs were done fairly quickly. I arrive to pick up my vehicle and the vehicle wouldn't start. I hadn't had any problems with my vehicle prior to dropping it off. I go back in to let Mike the service advisor know it won't start. He proceeds to to get someone to check the battery and all of sudden I need a new battery. He tries to feed me some BS about vehicles needing batteries in 4 or 5 years. While that may be true, not for my vehicle. So you mean to tell me you drained my battery to the point where it couldn't be recharged and I had to get a new on a 2016 Mazda 6? No something was definitely up with that BS. VERY crappy service. Unplanned expense at its finest. I will never in my life bring my vehicle back to Cavalier Mazda for service. Definitely lost a customer. Hall Mazda here I come. More
Revision of my Previous Review Cavalier Mazda stepped up and corrected things by paying me the difference between the damaged/diminished value and the full trade in value on my car Cavalier Mazda stepped up and corrected things by paying me the difference between the damaged/diminished value and the full trade in value on my car You're a stand up dealership and I appreciate you taking care of this. Thanks again! More
Mazda 3 Our salesperson Priscilla Hughes suggested that my wife and I drive a Mazda 3 along with the other vehicles we were looking at. That ended up being a Our salesperson Priscilla Hughes suggested that my wife and I drive a Mazda 3 along with the other vehicles we were looking at. That ended up being a great recommendation as my wife absolutely loved the feel of the car on the road. This is our first vehicle that we have purchased since our children have grown and moved out so it's nice to go back to driving "fun" cars. We've gotten many compliments on the car. Thanks Priscilla for showing us that driving matters. Zoom-Zoom More
Happy new owners of a cx-5 All considered, an enjoyable buying experience. Actually saved us a little money by showing us an add-on ( the front and rear bumper appliques ) which All considered, an enjoyable buying experience. Actually saved us a little money by showing us an add-on ( the front and rear bumper appliques ) which did not look good at all. We feel that we got the best crossover vehicle for the money that we spent. The staff was very friendly and knowledgeable. More
Screwed on our trade in Love our new car but was totaled screwed on the amount they gave us on our trade in. They offered us 2500 on a car that is worth at the lowest 4800 a Love our new car but was totaled screwed on the amount they gave us on our trade in. They offered us 2500 on a car that is worth at the lowest 4800 as a trade in, then came up to 3000 and acted like they were doing us a favor. I'm still in disbelief that I allowed them to take advantage of me. More
Couldn't ask for more and they provided Cavalier was low pressure I informed them what I wanted and the amount I wanted to pay they met and over exceeded my expectations. I knew what I wante Cavalier was low pressure I informed them what I wanted and the amount I wanted to pay they met and over exceeded my expectations. I knew what I wanted and they provided everything that I requested with no additional cost. They didn't pressure me into add on-s. it was a very easy no problem experience. Yes I would purchase another car from them. They are 300 miles from the dealership here in MD, well worth the trip / time. I just wish that the local Mazda dealer was as courteous, and knowledgeable here in Southern MD. Show room clean and well lit as is the shop and prep area. ( which is more than can be said for the local dealership!) I have used them for maintenance and warranty before and they have always been courteous. More