Causeway Honda

Beware!!!!! This dealership tried every deceptive practice in the book. First they sold us a used vehicle with a bent frame, overcharged for the vehicle, and overcharged for the warranty (sold us ve practice in the book. First they sold us a used vehicle with a bent frame, overcharged for the vehicle, and overcharged for the warranty (sold us vehicle as is). Never even apologized. That sickening experience prompted us to want to buy a brand new vehicle. We felt they owed us a favor after ripping us off with the first deal. Gave them the chance to redeem themselves and the Causeway Dealership name and reputation (which according to this site and many others is horrible!). They showed us a vehicle. We gave them our offer. We were just about to sign the contract when I noticed the vehicle was not the same one they showed us a few days earlier. Now I know why he asked us to come back at night, in the dark!! The classic bait and switch!! I thought we were dealing with a reputable dealership and didn't think I had to be concerned with people who have no concern for their integrity or the integrity of their company. This dealership definitely gives Honda a bad name!! AVOID THIS DEALER AT ALL COSTS!!!! Even after they sold us a vehicle that put my entire family's safety at risk we were willing to give them a second chance!! I guess that was our fault. They still had the audacity to try to scam us with such a blatant misrepresentation. We have discovered other examples of this type of practice that they have got away with on other customers along without outright fraud!! Please save yourself the headache and heartache! I wish someone would have warned me. More

first of all they lead us on knowing that we couldnt have what we wanted and dragged it out for about a week and then when we came back a week later for paperwork everything was suppose to be all set with th what we wanted and dragged it out for about a week and then when we came back a week later for paperwork everything was suppose to be all set with the best rate and bank approval,but no none of the banks were called or had gotten us any approvals so we waited almost 10 hours my husband and i were livid. they knew we didnt have any money down to put and played us as we waited 10 hours in the dealership they had showed us a step up crv the 2012 and i of course fell in love not that i didnt love the certified pre-owned 2010 crv but just played us and seemed like things were looking good for us. in their desperate attempt by the end of our 10 hour duration sitting and waiting to hear from a bank they told us that in order to get into our 2010 crv we needed 8,000 dollars down knowing since we walked in we had nothing to put down. then they had the nerve to tell us that honda will let us lease a 2012 accord lx which was the lowest grade our 2008 honda accord is exl with navi. they said honda will let us walk out with a car that night for 400.00 after wasting 10 hours we wanted a crv and long story short we will never go back. our prior vehicle is a 2008 accord and we are 11,000 miles over and the general sales manager talked us out of buying out our lease and tried to put us into another vehicle. we were in a pickle and we knew it was going to be a tough time getting a car and something we could afford. so what happened was we ended up going to a different honda dealership and within 3 hours of waiting with paperwork and bank approvals i financed my husbands car which burried the 11,000 miles we owed and no one at honda causeway told us that that was even an option because they didnt care about customer satisfaction they were more concerned with making out with a deal. More

Worst car buying experience of my life. I would rather walk then buy a car from Causeway Honda. They lied to me over and over again. They actually used, This deal is only good if you sign right now. Avoid walk then buy a car from Causeway Honda. They lied to me over and over again. They actually used, This deal is only good if you sign right now. Avoid Causeway Honda like a walker from the Walking Dead!!!!! More

got a car a couple weeks ago and one week after I got it, it broke down on the highway near New York and I went through more than you can imagine trying to get it home,not to mention my girlfriend missing he it broke down on the highway near New York and I went through more than you can imagine trying to get it home,not to mention my girlfriend missing her flight and having to wait outside for hours on the hottest day of the year. There was a hole drilled into the cap of the coolant system, allowing it to increase the value, run smoothly for a short period of time, knowing it would cause over a thousand in damage, and could have seriously injured my girlfriend and I. I was led to believe the car was inspected and reliable. I would have never risked my life in a car that has not been inspected for safety and reliability, or I would have honestly gone through a private buyer. They will not help me at all because the car was "as is" so i traded me lexus in for it and a week after I have nothing! More

THEY ASK FOR SO MANY INFORMATION AND WHEN THEY FEEL YOU GOT ONLY 60% OF CHANCE TO GET A LOAN...THEY WON'T ANSWER YOUR CALLS, THEY WON'T GIVE YOU GOOD REPLAY....ETC.WORST DEALERSHIP ON THE PLANET.... GOT ONLY 60% OF CHANCE TO GET A LOAN...THEY WON'T ANSWER YOUR CALLS, THEY WON'T GIVE YOU GOOD REPLAY....ETC.WORST DEALERSHIP ON THE PLANET.... More

Everyone at this dealership was amazingly helpful. No pressure, in and out without hassle. The inventory was exactly what we were looking for. Thank you Causeway Honda for all of your help. pressure, in and out without hassle. The inventory was exactly what we were looking for. Thank you Causeway Honda for all of your help. More

I have been buying cars for a long time, and I can honestly say that this experience was by far the easiest, and best. From the time me, my husband, and our two kids entered the dealership, up until t honestly say that this experience was by far the easiest, and best. From the time me, my husband, and our two kids entered the dealership, up until the time we left, it was completely painless! Our salesman Bryan was excellent. This dealership and Bryan really went the extra mile to make sure that we were happy. We were at Honda of Toms River earlier in the day, and they didn't want to give us any prices, and the salesman, and the sales manager, were arrogant, and made us feel like we were wasting there time. At Causeway, there was no haggling, no pressure, and our salesperson Bryan really took his time to show us the car, and the benefits of doing business with Causeway Honda (like the free oil changes for life). I strongly reccomend this dealership, and that you ask for Bryan!!! Susan and Bill More

I inquired about financing through this dealership and received a call about an hour later from Nancy Rodriguez, one of the dealership's Internet representatives. She asked me what car model I was looking received a call about an hour later from Nancy Rodriguez, one of the dealership's Internet representatives. She asked me what car model I was looking for; I said the Civic. She inquired about my budget and I told her I was not sure but would know soon. She then proceeded to ask me when I wanted to buy.. I told her the fourth of July weekend was my target date. She then said, "Well how can I help you?" I explained that I was still shopping around and was merely inquiring about potential financing through the dealership. Her next words really annoyed me when she said, quote, "Well I'm trying to help you but you're not providing me with any information. How can I help you?" ... Well, I already told you, I'm still shopping and looking for a Civic, but I won't know my budget until later. She kept repeating herself saying, "You need to provide me with information if you want me to help you", talking to me like I was an idiot. I hung up. Twenty minutes later I receive a voicemail from one of the managers asking me if he could help me. Sorry, no. As a potential customer looking to spend $XX,XXX on one of your vehicles, I'd appreciate not being talked to like an idiot by your rude Internet salespeople. I'm taking my business elsewhere. Go Nancy! Hope your bonus is better than the attitude you show your customers. More