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Castriota Chevrolet

Hudson, FL

3.9
546 Reviews

12930 US Highway 19

Hudson, FL

34667

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546 Reviews of Castriota Chevrolet

November 11, 2016

Horrible place who takes advantage of mentally disabled Took full advantage of my mentally disabled father who has MS. Walked out of dealership owing $30k on a $23k lease. Lied to me about giving him what More

by Gary Cheever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Castriota, Carol Cahill
Nov 11, 2016 -

Castriota Chevrolet responded

Shawn, again we are handling this with your father. I assure you he was not taken advantage of. This Dealership operates with 100% integrity. Your reviews are being reported as harassment at this point. Jeremy Woodard

Nov 11, 2016 -

Gary Cheever responded

Funny cause spoke to someone yesterday who mentioned that nothing further can be done for my father, this was also confirmed by GM customer service dept who spoke with your dealership yesterday. Also your threats of me being reported for harassment is c9mplete false as I'm in complete legal right to leave negative reviews wherever the option is available. But I'm sure if a customer left you numerous positive reviews on different websites you wouldn't be complaining about harassment. Not my problem your sales associate deliberately lied straight my my face and my father's about his truck be traded in with no roll over. I am complete legal right to make 9ther potential customers aware 9f our experience, we'll doesn't take a genius to know that "THAT'S WHAT REVIEWS ARE THE PURPOSE OF" And 8f you want to talk about harassment, why don't you question Carol how she called my father up all distraught about us leaving a negative review on google?? Are employees aloud to contact customers telling them to take down the negative review?? I have no reason to lie, I buy a new truck at least every year and how about you hop on over to port richey of ford's website and check out my positive reviews... You want my negative reviews taken down? Well when my father IA taken our of that lease and out into a legitimate deal. Don't threatin me with harassment, I haven't stepped foot on that dealership or called anyone harassing them. Check your terminology before you spew false accusations. I'm a great client of my attorneys in this area.

Jan 10, 2017 -

Gary Cheever responded

November 11th Castriota says in there reply on here "we are working on it" yet my father hasn't received any call to have him come in to fix this issue. Yet the vehicle is still sitting in my father's garage with no miles waiting on this dealership to fix this. Of course there replies they leave on ratings will seem helpful an attentive to the naked eye, I'm here to report that the dealership has done nothing an is not willing to do anything to help my disabled father with this crooked deal. Called your bluff Castriota cause you have done NOTHING!! Just another deal on the desk considered done. Nice way to treat someone who has paid sticker price on 3 vehicles from you, good job!!

November 11, 2016

Coming back again in a few years for car number 5! My 4th vehicle and will be back in a few yrs for my 5th! Excellent salesman, finance & Business managers, and overall experience! Thank you Castrio More

by tenieta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Schaefer (went out of his way to make us very happy with our purchase!), Jim Gilliam
November 10, 2016

Lease Buy Out ~ 2014 Impala My husband and I went to Castriota Chevrolet to purchase our Leased 2014 Impala that we had previously leased from them, Met with Debbie Razziano (a More

by Darlene Sutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Razzano, Christian Dukes
November 07, 2016

Excellent service I am very excited about the purchase that I made today which is November 6, 2016 Ce-ce was a great help and so was the manager out and the financial More

by Keaton813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al, Christian Dukes, Cece Conley
November 07, 2016

Awesome Jim and David were so kind and helpful! They answered all my questions and were very patient with me! I made an appointment through TrueCar, and every More

by Emily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Woodard, David Schutz, Jim Gilliam, Christian Dukes
November 07, 2016

Unexpected new car I came to Castriota for service on my 7 yr. old Chevy and walked out with a new car. They made me an offer I couldn't refuse and spent hours answeri More

by susanj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Cahill
November 06, 2016

I love 💞 my 2016 Chevy Cruze Treated like family! All needs were met! The payments would have been too high + they worked steadily to fit within out budget!!! Love my car!!!! More

by Kristina Atkinson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Castriota and Al Schaefer, Jim Gilliam, Matt DeCoste
November 05, 2016

Most Helpful Customer Service Sales Person Debbie Razzaro exemplifies the highest quality caring Sales person you could ever find. I had an issue with the Leasing Finance Company after turning More

by Barbara Rosa
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Razzano
November 04, 2016

Dr, Schutz (lol) Thanks again, this is our second vehicle we purchased from you and you set the bar for Chevy dealers. HOMETOWN FEEL We will be back! More

by R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schutz
November 02, 2016

Best car buying experience ever! Everyone at the dealership went above and beyond! Very friendly and extremely helpful with all my questions and needs! I got the car of my dreams at a More

by Adeery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex castriota , Judy Pagano
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