Castriota Chevrolet, INC. - Service Center

Chevy truck repair I woul like to thank Mr Robert Romero for his excellent service not only was he very knowledgeable but explained to us everything needed, also made po I woul like to thank Mr Robert Romero for his excellent service not only was he very knowledgeable but explained to us everything needed, also made possible for us to go home while repairs were being done and kept us posted!! Thanks again Mr Romero you will be highly recommended. More

auto butler damage to head light Said they will fix but did'nt. Not happy with this.Also at time of auto butler had oil change and tires rotated they didn't put the valve stems back o Said they will fix but did'nt. Not happy with this.Also at time of auto butler had oil change and tires rotated they didn't put the valve stems back on the back tires More

All was good She has been the employer that's work with me for as long as i can remember. And I trust her. Thank you very much. She has been the employer that's work with me for as long as i can remember. And I trust her. Thank you very much. More

Great Service Took my car to Castriota to have backup camera replaced and have them look into why my car keeps loosing connection to my ipods. The gave me a new lo Took my car to Castriota to have backup camera replaced and have them look into why my car keeps loosing connection to my ipods. The gave me a new loaner Volt! It was great to drive the Volt. They fixed the backup camera and Cathy researched what was happening with the ipods. She printed out some info on ipod use and explained that the car losses the connection when it sits for a long time. Cathy is very friendly and knows a great deal about the cars. I always look forward to seeing her when i visit the dealership for service! More

Above and beyond Kelly in the service department is great! She is very professional and exceeded my expectations. I was getting a oil change and simply mentioned that Kelly in the service department is great! She is very professional and exceeded my expectations. I was getting a oil change and simply mentioned that the paint was oxidized on my fender flares. I asked what I would have to do to get it fixed because my truck was bought from another dealer and the flares were after market even tho the truck came with them and was purchased brand new. To my surprise, she called the aftermarket company and set up the whole thing to be covered under the their warranty. WOW! It's good to know there's people out there that generally care about the satisfaction of the customer. More

Outstanding Experience! Linda is the BEST! She is always friendly, knowledgeable, professional, and makes your service visit a positive experience! Had a slow leak in my ti Linda is the BEST! She is always friendly, knowledgeable, professional, and makes your service visit a positive experience! Had a slow leak in my tire for a few weeks. Linda and the service team quickly realized I needed a new tire and had it to the dealership. Way to Go Service Team! More

Great service and info.. Linda Sanford was very professional, Friendly and gave good customer service. Always answer questions..Gives best possible info so I know whats going Linda Sanford was very professional, Friendly and gave good customer service. Always answer questions..Gives best possible info so I know whats going on with my truck..... More

Best Service ANYWHERE! We've been taking our 2001 Saturn 300L wagon and our 2005 Saturn VUE to Castriota Chevrolet service department since Saturn stopped production. Our us We've been taking our 2001 Saturn 300L wagon and our 2005 Saturn VUE to Castriota Chevrolet service department since Saturn stopped production. Our usual service advisor is Cathy Davidson. (She was ours at Saturn of Port Richey, too!) The service bay is always clean and efficient. There are plenty of places to sit and relax while you wait--even WIFI; or their driver takes you home in a heartbeat. Their loaner vehicle program is excellent, too. The technicians are top notch--and very thorough. Once you start going there, you'll be getting service discount coupons in the mail and/or email often. Cathy also gives you excellent tips on how to watch for problems and how to keep up with your maintenance. (I've been driving since 1964 and never knew that those "cheaper" stations may not have the best gasoline for your car.) Cathy suggests keeping the receipt after each fill-up just in case there's a problem later--even from name brand stations. She also says to choose a station that is busy--less chance for sediment build-up; and never pump when the truck is there refilling their pumps! (The sediment gets stirred up and into your car!) More