Castriota Chevrolet, INC.

Excellent experience with the used car department. I called and talked to David about a truck that was listed on Autotrader. It had just been traded in, and he didnt have a lot of info on it, but he se I called and talked to David about a truck that was listed on Autotrader. It had just been traded in, and he didnt have a lot of info on it, but he sent me some pictures. I was interested and he and Chris both helped me out when I drove over an hour to look at the truck. They both went out of their way to get answers to my questions, Chris worked with the manager to get me a deal that was fair to us all. It was worth the drive to deal with such helpful sales people and get a truck I really like. More

I was taken care of starting with my phone . I had a great experience. I phoned about a specific vehicle in the newspaper ad and I walked out with a great price and vehicle. I worked with David I had a great experience. I phoned about a specific vehicle in the newspaper ad and I walked out with a great price and vehicle. I worked with David Schultz on the phone and at the dealership. He was very friendly and knowledgeable. Gary Cravens showed me the vehicle and was able to give me a great price. He helped me until the very end with understanding all my vehicle has to offer. Both salesmen treated me with courtesy and respect. This is our second vehicle from Catriona, drove 40 minutes even with a Chevy dealership in our own town. Great experience. Would recommend this dealership to others. More

Sold the car out from under me I worked a deal for a 2014 Ford Fusion and made arrangements to drive from Northwest Florida. All the plans were made and then they call to say they s I worked a deal for a 2014 Ford Fusion and made arrangements to drive from Northwest Florida. All the plans were made and then they call to say they sold the car the night before we were to finish the deal. More

A bad start but a great finish I made a 45 minute drive out to the dealership for a very specific vehicle I had in mind after speaking to them the night before and twice that day. W I made a 45 minute drive out to the dealership for a very specific vehicle I had in mind after speaking to them the night before and twice that day. When I was 10 minutes away I got a call that the truck sold. Not a good beginning. However on arrival the salesperson had over options for me and I ended up purchasing a vehicle I was very happy with. Everyone I dealt with at the dealership was friendly, courteous, and professional. I would use these folks again and recommend friends. More

Informative and very helpful Very satisfied with my purchase Deborah was very kind helpful Dave in finance was also very helpful and informative everyone in the showroom was very Very satisfied with my purchase Deborah was very kind helpful Dave in finance was also very helpful and informative everyone in the showroom was very nice and cordial More

Test Drive w/Tampa Bay Auto Show Incentive card Carol is very professional. She listens to the customer. She understands the needs of the customer.. I was able to drive three different cars. Carol t Carol is very professional. She listens to the customer. She understands the needs of the customer.. I was able to drive three different cars. Carol thoroughly explained the warranties & features, as well as options such as buying new vs. leasing. I wasn't referred to the website for further details. Also, Carol was very patient during the gift card rebate process although it may have seemed like I was a Test Drive Fanatic. Last month, my family and I went to the Tampa Bay Auto Show @The Tampa Convention Center Gift card rebates were given after each test drive. Unfortunately, the invitation code showed as invalid today and no record although it had been regisered after The Tampa Bay Auto show and never used at another dealership. Yet, Csrol maintained her professional demeanor. In short, I was able to use the phone to call Chevrolet's customer service. There was no record of the code. Later, The situation was resolved in order to receive the gift card. In short, Carol and the other sales associates are very hardworking and eager to help all customers. Castriota Chevrolet allows a customer to make informed decisions without the typical sales bait & switch tactics. That is my tip!! More

DEBBIE RAZZANO DID A GREAT JOB DEBBIE TREATED ME VERY PROFESSIONALY & LIKE A FRIEND. SHE IS THE BEST! WILL BUY OTHER CAR FROM HER. I AM VERY HAPPY WITH MY NEW EQUINOX DEBBIE TREATED ME VERY PROFESSIONALY & LIKE A FRIEND. SHE IS THE BEST! WILL BUY OTHER CAR FROM HER. I AM VERY HAPPY WITH MY NEW EQUINOX More

From Buffalo New York I moved from Buffalo to here in Hudson, Florida a little over two years ago. It was coming time for me to turn in my leased Chevy Equinox so I went to I moved from Buffalo to here in Hudson, Florida a little over two years ago. It was coming time for me to turn in my leased Chevy Equinox so I went to several dealerships in Pasco County. I was not satisfied with any of them until I went to Castriota. They gave me the best deal and the vehicle I wanted. More

Great service with zero pressure!! I had a great experience when purchasing a car today!! Originally I was looking to purchase a Chevy Cruze but it was too small and the sales man hel I had a great experience when purchasing a car today!! Originally I was looking to purchase a Chevy Cruze but it was too small and the sales man help me find a Chevy Malibu. The dealership was able to work it into my price range!!. Great customer service equals referrals and future purchases!! More

Very inattentive!! Came in to test drive a 2014 2500HD LTZ on Sunday 12/18/16 it was a very beautiful truck. When it came time to do the finance seemed like they didn't Came in to test drive a 2014 2500HD LTZ on Sunday 12/18/16 it was a very beautiful truck. When it came time to do the finance seemed like they didn't want to sell it or work on selling it, so I told them i will come back with my own financing. I asked if the truck could be held for me and sales (Brittany Curatolo) said yes she will put it in the back for me. Next day did my own finance for the truck, got approved. When I called Castriota Monday three times (different people) with NO return phone call all day. Tuesday called around 12:30 got Terry Beard sales manager everything was talked over on the phone and good. I was going to come up and see Terry to drive the truck home. Come to find out the truck was not held for me and was sold. Will never go back and not recommended Castriota to anyone. Brittany was not a very good salesperson. NOT VERY GOOD BUSINESS!!!! More