Castriota Chevrolet, INC.

Test Drive w/Tampa Bay Auto Show Incentive card Carol is very professional. She listens to the customer. She understands the needs of the customer.. I was able to drive three different cars. Carol t Carol is very professional. She listens to the customer. She understands the needs of the customer.. I was able to drive three different cars. Carol thoroughly explained the warranties & features, as well as options such as buying new vs. leasing. I wasn't referred to the website for further details. Also, Carol was very patient during the gift card rebate process although it may have seemed like I was a Test Drive Fanatic. Last month, my family and I went to the Tampa Bay Auto Show @The Tampa Convention Center Gift card rebates were given after each test drive. Unfortunately, the invitation code showed as invalid today and no record although it had been regisered after The Tampa Bay Auto show and never used at another dealership. Yet, Csrol maintained her professional demeanor. In short, I was able to use the phone to call Chevrolet's customer service. There was no record of the code. Later, The situation was resolved in order to receive the gift card. In short, Carol and the other sales associates are very hardworking and eager to help all customers. Castriota Chevrolet allows a customer to make informed decisions without the typical sales bait & switch tactics. That is my tip!! More

DEBBIE RAZZANO DID A GREAT JOB DEBBIE TREATED ME VERY PROFESSIONALY & LIKE A FRIEND. SHE IS THE BEST! WILL BUY OTHER CAR FROM HER. I AM VERY HAPPY WITH MY NEW EQUINOX DEBBIE TREATED ME VERY PROFESSIONALY & LIKE A FRIEND. SHE IS THE BEST! WILL BUY OTHER CAR FROM HER. I AM VERY HAPPY WITH MY NEW EQUINOX More

From Buffalo New York I moved from Buffalo to here in Hudson, Florida a little over two years ago. It was coming time for me to turn in my leased Chevy Equinox so I went to I moved from Buffalo to here in Hudson, Florida a little over two years ago. It was coming time for me to turn in my leased Chevy Equinox so I went to several dealerships in Pasco County. I was not satisfied with any of them until I went to Castriota. They gave me the best deal and the vehicle I wanted. More

Great service with zero pressure!! I had a great experience when purchasing a car today!! Originally I was looking to purchase a Chevy Cruze but it was too small and the sales man hel I had a great experience when purchasing a car today!! Originally I was looking to purchase a Chevy Cruze but it was too small and the sales man help me find a Chevy Malibu. The dealership was able to work it into my price range!!. Great customer service equals referrals and future purchases!! More

Very inattentive!! Came in to test drive a 2014 2500HD LTZ on Sunday 12/18/16 it was a very beautiful truck. When it came time to do the finance seemed like they didn't Came in to test drive a 2014 2500HD LTZ on Sunday 12/18/16 it was a very beautiful truck. When it came time to do the finance seemed like they didn't want to sell it or work on selling it, so I told them i will come back with my own financing. I asked if the truck could be held for me and sales (Brittany Curatolo) said yes she will put it in the back for me. Next day did my own finance for the truck, got approved. When I called Castriota Monday three times (different people) with NO return phone call all day. Tuesday called around 12:30 got Terry Beard sales manager everything was talked over on the phone and good. I was going to come up and see Terry to drive the truck home. Come to find out the truck was not held for me and was sold. Will never go back and not recommended Castriota to anyone. Brittany was not a very good salesperson. NOT VERY GOOD BUSINESS!!!! More

Very professional and informative. David and Brittany were always willing and happy to put forth the effort to address all our needs and concerns in our new 2017 Corvette Stingray purc David and Brittany were always willing and happy to put forth the effort to address all our needs and concerns in our new 2017 Corvette Stingray purchase. Both David Schutz and Brittany Curatolo were both knowledgeable and always furnished excellent input when placing our order and the follow through during delivery. I would highly recommend both David and Brittany. More

A truly amazing staff, and no surprises at purchase :) A HUGE THANK YOU to Brittany Caratolo and David Schutz for making sure that I could drive away with the car of my dreams! Since I live in Ft Myers, Br A HUGE THANK YOU to Brittany Caratolo and David Schutz for making sure that I could drive away with the car of my dreams! Since I live in Ft Myers, Brittany helped me get pre-approved before I made the trip to Hudson. Then, on the day that I came to look at the car, David did everything that he could to "hold" the car for me until I got there. When I arrived, there it was. A pre-owned 2008 Corvette, in immaculate condition and absolutely spotless. There were no surprises during the test drive. Everything worked perfectly fine, the oil had just been changed and all of the fluids were topped off. I decided that there was no way I was leaving the dealership in anything other than this car. Even though I didn't have ALL of the paperwork that I needed at signing, the team at Castriota made it happen. David and Brittany were there with me through every step of the process and I honestly can't thank them enough! I wish I could give them six stars because they deserve it! More

Amazing service The sales team did everything manageable to get me in a new car. I wouldn't go anywhere else. Debbie was absolutely amazing. Best salesperson to wor The sales team did everything manageable to get me in a new car. I wouldn't go anywhere else. Debbie was absolutely amazing. Best salesperson to work with. More

Good experiance, highly reccomend Deb Razzano! Bought multiple vehicles from Castriota, they have the ability to find the vehicles that I requested. I would highly recommend Deb Razzano as a point Bought multiple vehicles from Castriota, they have the ability to find the vehicles that I requested. I would highly recommend Deb Razzano as a point of contact, she is friendly and highly knowledgeable! More

HORRIBLE EXPERIENCE PLEASE BE WARNED! 11/29-12/1/16 I'm re HORRIBLE EXPERIENCE PLEASE BE WARNED! 11/29-12/1/16 I'm reporting them for false advertising, horrible manners and customer service should also be HORRIBLE EXPERIENCE PLEASE BE WARNED! 11/29-12/1/16 I'm reporting them for false advertising, horrible manners and customer service should also be a crime! I also called their head office to place an executive complaint in! They can't stand by their advertising, their word, and honesty and just plain courtesy is lacking. I had my son with me there through the nonsense they were smoking in the show room hey I voted for a smoke free place for my family and myself terry said it's only an e-cigarette so what exactly is the problem you and your staff that wasted our time glad I did business with honda two months back and thank you for all your staff who showed their true colors brittanty, jason, matt, and jeremy! You all were a lesson learned! Memorable. 12/5/2016 Received a phone call from someone claiming to be Tom Castriota. ***** BE AWARE! ***** He states that his dealership was never contacted by main office so I provided them with my complaint number! He said it wasn't false advertising because the stock number in the picture wasn't the same as the the vehicle I was shown but I can read the fine print which clearly states sale on car with ***a chevrolet cruze lt with mrsp of 22010*** and the photos are for illustration purposes only *** but apparently my compression skills are now in question! If that's not bad enough he stated a man was smoking the e-cig and he did so outside but he would review the tape again! Next he calls back and states that there was no one in the show room but my family and implies I am blind and lying therefore fabricating the story! Smoking in a public facility is a crime and I voted for that law and take it seriously but the insult of the whole experience well GM/Chevrolet and innocent bystanders need very much to be aware and that video needs to be properly reviewed! More