Castle Volkswagen Downers Grove - Service Center

Tried to con me into a $2700 repair, I refused the service and they charged me $70 for running the codes. Another mechanic checked the codes, turned out in fact it was just a sensor that needed to be service and they charged me $70 for running the codes. Another mechanic checked the codes, turned out in fact it was just a sensor that needed to be cleaned. I contacted them to demand a refund based on the fact that they charged me to lie to me, they told me I had no evidence (I do) and I could do nothing about it. I filed a complaint with VW and they said there was nothing they could do about it if the dealership refused to cooperate. More

I took my VW Jetta here for service and I found the staff to be extremely honest and straightforward. I don't usually find time to write reviews, but I just had to let people know that this Volkswagen deale to be extremely honest and straightforward. I don't usually find time to write reviews, but I just had to let people know that this Volkswagen dealership is full of great, honest people. Definitely would recommend! ~Nicole from Downers Grove, IL More