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Castle Subaru of Portage - Service Center

Portage, IN

3.9
135 Reviews

135 Reviews of Castle Subaru of Portage - Service Center

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February 06, 2019

Auto start Very pleased with everything. Love this place! Everyone was pleasant and professional. I would highly recommend Castle Subaru to my friends and custom More

by mcmillenmarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad??
Feb 07, 2019 -

Castle Subaru of Portage responded

We love hearing about our customer's experiences, and really appreciate you sharing yours. Thank you for the wonderful recommendation and we look forward to working with you again in the future.

February 04, 2019

Best Service Department I've ever been at! My visit was great, the service was timely, Mario was friendly, helpful, and great at giving me progress updates. The service drive was clear, and my More

by ISAGOODMAN.CHS.2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kiraly, Brad Colvin, Mario Rodriguez, and Cyndi Frederick
Feb 05, 2019 -

Castle Subaru of Portage responded

We are happy to provide an easy and efficient service experience for you, Isabelle. We strive for quality service, and dedicated employees like Mario make it happen. We hope to see you again in the future!

January 31, 2019

GRAET SERVICE EACH TIME I HAVE TO COME IN . so far Ive only had to return for recalls nothing that the service could not take care of service has always been excleent. and I will continue to hav More

by jgm2110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Bonneau, All techs at the service desk
Feb 04, 2019 -

Castle Subaru of Portage responded

Thank you for the kind review about our service department. It is always a delight to hear about a customer's positive experience! We look forward to servicing your car in the future.

January 31, 2019

Pamper Your Subaru at Castle 1st time appointment. And took my dog, too. He was welcomed with a treat! Very accommodating and nice waiting area. We'll be back! Thanks. More

by givenchygurl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario
Feb 05, 2019 -

Castle Subaru of Portage responded

We strive for quality service, and our dedicated employees make it happen. We hope to see both you and your dog again in the future!

January 30, 2019

Fast and friendly Although, not everyone will have fast service (I was lucky), everyone was friendly and i would recommend them. If their service was that good, I'm sur More

by kburd212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember the man in service department. He was very friendly and up front about how long it would take (which took a lot less) and found a mistake on bill that would have cost me a lot more...very thankful to him!
Jan 31, 2019 -

Castle Subaru of Portage responded

We are delighted to hear that you received fast and excellent service from Castle Mitsubishi and Subaru. We look forward to servicing your car in the future!

January 30, 2019

great service It was a quick and painless service . It was my first and it won't be my last. Quality service that didn't take long at all. More

by AWANDERINCACTUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Kingery
Jan 31, 2019 -

Castle Subaru of Portage responded

Thank you for your kind words and review. We look forward to servicing your car in the future.

January 29, 2019

Very helpful I needed service done but had to be out of town for the weekend. A helpful service tech and a loaner car made life so much easier. Thanks! More

by TOMDEBC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Cernak
Jan 31, 2019 -

Castle Subaru of Portage responded

Hi Tom, we are happy to hear that the service team was able to make servicing your car easy for you! We look forward to servicing your car in the future.

January 28, 2019

Recall Service My appointment was for a parts recall and it was completed in about 40 minutes. Service department employees are always friendly and more than willing More

by Ellyn Nemeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez: Service Department
Jan 29, 2019 -

Castle Subaru of Portage responded

Thank you for the review Ellyn. We hope to continue to help you with any service needs and new purchases in the future.

January 22, 2019

Great service from Castle Subaru service department I am getting the best service from Fox Arnold in the service department of Castle Subaru. He is excellent and has done everything that he can to make More

by DJ
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fox Arnold, service department
Jan 23, 2019 -

Castle Subaru of Portage responded

Thank you for the wonderful review! We are happy to hear that Fox was able to help you.

January 21, 2019

In my book it's about the product and maintenance -prft 10 The staff is very courteous and professional. The shop people are in my words, are on top of the latest news concerning your problems and recalls for More

by polakpete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Turpa, All the guys in service
Jan 23, 2019 -

Castle Subaru of Portage responded

Glad to hear that our service team delivered great service to you. We look forward to helping you again!

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