Castle Subaru of Portage - Service Center

coffee was good ( headlights) Who ever work on our headlights needs to be sent back to school. enough said! I have no more to say. The fog lights shine out farther then the headlig Who ever work on our headlights needs to be sent back to school. enough said! I have no more to say. The fog lights shine out farther then the headlights More

LOVE YOUR SERVICE BUT NOT YOUR PRICING Wonderful people. Wonderful cars. $350 for 4 sparkplugs? I don't get that. Perhaps there is more to it, but nothing more was detailed. I really want t Wonderful people. Wonderful cars. $350 for 4 sparkplugs? I don't get that. Perhaps there is more to it, but nothing more was detailed. I really want to use your service, but $1700 for routine service on a 2010 Forester? Geez! I've usually avoided service at dealerships for that reason. I want to stay with you but I suggest you ease up on the pricing. More

Quick attention. Called on a Friday morning and they got me in on Monday. Mario explained the problem very well and he was very courteous and helpful. Called on a Friday morning and they got me in on Monday. Mario explained the problem very well and he was very courteous and helpful. More

Best Subaru dealership in the Great Lake area I have owned my 2017 Subaru Outback for almost 2 years and have a hair over 36,000 miles on it. Prior to buying my car from Castle Subaru, I researche I have owned my 2017 Subaru Outback for almost 2 years and have a hair over 36,000 miles on it. Prior to buying my car from Castle Subaru, I researched the vehicle, as i do a lot of highway driving, and went to several Subaru dealerships. Castle Subaru went above and beyond even when I was researching my vehicle. They offered me several test drives of several different Outbacks and even wanted me to drive other Subarus to see if one of those Vehicles would fit my need better. I bought the Outback after checking it out for about 2 months. I do my homework. The service department is second-to-none, the people know you by name on the showroom floor as well as in the service department, and they even wash my vehicle prior to returning it. They explain everything that's being serviced and give me a timeline to make sure my time is not wasted. A better dealership I did not find. I even checked in Illinois, as I live in Indiana, and I'm so happy I purchased from Castle Subaru. When I purchase my next vehicle, I will be shopping at Castle Subaru. More

Excellent customer service It’s a pleasure to walk into a service department that has employees who are happy to be there and provide you with excellent service. It’s a pleasure to walk into a service department that has employees who are happy to be there and provide you with excellent service. More

Great dealer This is the second Subaru that we have bought from Jim Board. Very happy with Jim and Castle. The first Subaru that we bought from Jim, we always br This is the second Subaru that we have bought from Jim Board. Very happy with Jim and Castle. The first Subaru that we bought from Jim, we always bring in for service and very happy with service also. More

Maintenance I got a good service . People are friendly and helpful! I waited at the lounge and have little snack and a coffee. I’ll definitely recommend Subaru to I got a good service . People are friendly and helpful! I waited at the lounge and have little snack and a coffee. I’ll definitely recommend Subaru to my friends and family. Good job . More

Always exceptionally treated I came in to have a fog light car replaced along with another light that was out and was told that the light was till under warranty. That was nice to I came in to have a fog light car replaced along with another light that was out and was told that the light was till under warranty. That was nice to hear. Every time I have come infor service I have been treated exceptionally. And I mean it. More

Way overpriced Oil change of less than 5 quarts and a tire rotation came to 100$. All the local shops are at 60 to 70$ in comparison. And when asking the reps re 600 Oil change of less than 5 quarts and a tire rotation came to 100$. All the local shops are at 60 to 70$ in comparison. And when asking the reps re 6000K changes for sythetic being too frequent they seemed to take offense and started spouting nonsense about other brands that recommend 10K changes using sythetic (ive driven Porsche and Mercedes and 10K for sythetic is the recommendation). Anyways, the rep was making all sorts of claims about speaking daily to mercedes and porsche techs... really. Not coming back. Tried them with buying a car as they are next door and that was a negative experience, and tried them once for service. Fully healed now. More

Great service We first called Subaru Gurley Leep in South Bend where we purchased our car. They said for us to leave it...it would take half a day to look at it. It We first called Subaru Gurley Leep in South Bend where we purchased our car. They said for us to leave it...it would take half a day to look at it. It is a good distance from Westville and we would have to drive it twice! We then called Castle and the service dept said to bring it in and they would look at it. If we needed something, they could order it and we could come back if they didn't have the part. They took our car in immediately and we knew within an hr. what was wrong. They had the replacement part and fixed our car. We will definitely come back to Castle for our Subaru needs!!! More