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Castle Subaru of Portage - Service Center

Portage, IN

3.9
135 Reviews

135 Reviews of Castle Subaru of Portage - Service Center

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October 15, 2018

Service Dept. and sales Always amazing! Steve in Service and Derek in Sales! I would highly recommend this dealership to all our family and friends! Love our Subaru Ascent More

by HAHNDETAIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Davis
Oct 16, 2018 -

Castle Subaru of Portage responded

We appreciate your positive review and recommendation to our dealership! We're thrilled to hear that you are loving your new Ascent, and we're looking forward to assisting you with any future needs!

October 12, 2018

Battery Replacement Steve and Mario made sure that I had a quick appointment. The service was quick and very efficient. Always pleasant to deal with these two gen More

by lsatt50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and Mario in Service Department
Oct 15, 2018 -

Castle Subaru of Portage responded

We're thrilled to hear about your positive experience with our service department! We're happy that we can always provide great service during every visit, and we're looking forward to assisting you with any future needs!

October 11, 2018

Oil Change Oil change was fine. It would be good if the subaru app synced with the dealer's network so I could schedule the service online instead of having to More

by smgrooms120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Cernak
Oct 15, 2018 -

Castle Subaru of Portage responded

We appreciate your review, and we love your input! Please don't hesitate to reach out for any future needs, as we're looking forward to assisting you again in the future!

October 09, 2018

Car fix. My car is having troubles, but at least I have hope that it will be fixed. I love my Subaru, and I really like the friendliness. Castle Subaru put Nie More

by cyancricket
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Turpa
Oct 10, 2018 -

Castle Subaru of Portage responded

We're happy to hear that our service department was able to resolve your issue! Please don't hesitate to reach out with any future needs, as we're looking forward to assisting you again!

October 02, 2018

Great Service Brought my Crosstrek in for oil change/ tire rotation. Job was done quickly, efficiently, and price was extremely reasonable. Service Advisor Mario wa More

by skirner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Shikles, Mario Rodriguez
Oct 08, 2018 -

Castle Subaru of Portage responded

We're happy to hear that Mario and the rest of our service department were able to provide you with a quality service experience! We're looking forward to assisting you with any future needs!

October 01, 2018

12,000 mile scheduled maintenance service Service was quick, friendly, and professional. Although I was satisfied with the work done on the car, I feel the car wash afterward was not up to pa More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sattler
Oct 08, 2018 -

Castle Subaru of Portage responded

Ed, we're happy to hear that our service department was able to work on your vehicle in a fast and efficient manner! We appreciate your business with us, and please do not hesitate to contact us for any other needs!

October 01, 2018

Quality care of car and owner Always on time and quickly service my Outback. Make appointment for fast resolution of problem and know what they are doing under the hood and will ex More

by nsuzann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sattler
Oct 08, 2018 -

Castle Subaru of Portage responded

We're happy to hear that our service department can always provide a great experience for you during each visit! We're looking forward to seeing you again for any future service needs!

September 28, 2018

Castle Service Department is AMAZING!! Regardless of how busy they are I am treated like I am the only customer in the world which in this day and age is rare. I drive about an hour to hav More

by gracett1102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Roman, Steve in service and another great gentleman who I hadn't seen before who was great as well11
Oct 08, 2018 -

Castle Subaru of Portage responded

We're thrilled to hear about your continued positive experiences with our service department! Thank you for your business with us, and we're looking forward to servicing you again next time!

September 28, 2018

Oil Change Whenever I have been in for service; everyone is always pleasant. We used to go to another dealership for service and were not satisfied so, we chang More

by judyginther
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Shikles
Oct 08, 2018 -

Castle Subaru of Portage responded

Judy, we're happy to hear that our service department is able to "wow" you with their work! We appreciate your positive review, and we're looking forward to assisting you again in the future!

September 25, 2018

Oil Change Steve at the desk in service is always helpful and very knowledgeable about any service my car needs. He gets answers to all my questions. Always a More

by lsatt50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sattler
Sep 26, 2018 -

Castle Subaru of Portage responded

We appreciate your kind words about Steve! We're glad that our service department can always provide a pleasant and informative experience for you. We're looking forward to seeing you again in the future for any other needs!