Castle Subaru of Portage - Service Center

No issues prior to this I have taken my car here for service for the past 3.5 years with no issues. Had my 3yr maintenance done, picked up my car and was driving home when my I have taken my car here for service for the past 3.5 years with no issues. Had my 3yr maintenance done, picked up my car and was driving home when my car started to jerk didn’t even make it home. Opened my hood to gas pouring down the underside of the hood and had been spraying over the engine lucky it didn’t start on fire. Called the service center and Fox was helpful through the whole process. They took care of the car towed it back, it still smells of gas 4 days later but it’s getting better, they did wash it down to help it as well. Fox made this stressful experience much more tolerable. I still plan on taking my car there for future maintenance. More

excellent serve Castle Subaru always seems to go above and beyond in service. They are courteous, professional, and very efficient. I always have a great experi Castle Subaru always seems to go above and beyond in service. They are courteous, professional, and very efficient. I always have a great experience with them. More

Dependable and customer-focused I drive a lot of miles so I’m in more often than most new car owners - Castle service is very good- on time, no surprises and customer-focused. Good p I drive a lot of miles so I’m in more often than most new car owners - Castle service is very good- on time, no surprises and customer-focused. Good people and always a pleasant visit. More

Excellent, as usual. I have bought two Subarus from Mark Sattler in Sales and will go to him for my next sale or lease, as my age directs. The dealership has serviced ne I have bought two Subarus from Mark Sattler in Sales and will go to him for my next sale or lease, as my age directs. The dealership has serviced nearly all of my 2 car's needs through the years. I trust them. More

Too much follow up I tried to buy a car here since I like the service dept. but the price was $2300.00 more than I paid for the same car elsewhere. Do they think we don' I tried to buy a car here since I like the service dept. but the price was $2300.00 more than I paid for the same car elsewhere. Do they think we don't do research before we come? The service dept. is great but they do so many follow up calls, recommendations of unneeded service, etc. that I may end up going elsewhere. So this place is worth checking out but keep an open mind. More

Crosstrek Service Very professional, timely service. Well worth the drive from South Bend. Everyone I met and talked with were interested in helping me in a positive Very professional, timely service. Well worth the drive from South Bend. Everyone I met and talked with were interested in helping me in a positive manner. More

Quick, efficient and informative!! Service tech was very friendly and explained everything efficiently! Always a pleasure to work with the team at Castle. Best auto service in the are Service tech was very friendly and explained everything efficiently! Always a pleasure to work with the team at Castle. Best auto service in the area! More

Good experience. Great service.Would be better if wait time could be shorter.It was raining outside at the time I was there. Coffee ous out cookies were good. Great service.Would be better if wait time could be shorter.It was raining outside at the time I was there. Coffee ous out cookies were good. More

Great Experience!! Always a pleasure to have my 2018 Forester serviced here. Also spoke with Ricky Cernak about a future Forester lease for my wife. Leased my curren Always a pleasure to have my 2018 Forester serviced here. Also spoke with Ricky Cernak about a future Forester lease for my wife. Leased my current Forester from Ricky and will continue to have him as our salesperson. Excellent work. We will be Subaru customers from now on!! More

Recall Wiper motor shield recall on my 2013 Outback . Done when promised and within the time they estimated . advised on other possible service needed but no Wiper motor shield recall on my 2013 Outback . Done when promised and within the time they estimated . advised on other possible service needed but no “hard sell” . What more can you ask for ..... More