Castle Subaru of Portage

Knowledgeable professionals My sales consultant was Frank Salinas . I have not purchased a car in 15 years - I was dreading the experience fearing I would feel pressured or end My sales consultant was Frank Salinas . I have not purchased a car in 15 years - I was dreading the experience fearing I would feel pressured or end up paying more than I intended. Thorough deliberation is my style and Frank was patient , kind, and knowledgeable. The whole process was very smooth. I felt very comfortable working with Frank - from the test drives to negotiations and finally all the paperwork. Frank went over all the bells and whistles with me and I was able to take my car home that day - I love it ! More

Quick efficient and great, competent, HONEST service The service was very reliable and quick and also extremely helpful. They did what they said they would do and our sales representative Brent Sharp was The service was very reliable and quick and also extremely helpful. They did what they said they would do and our sales representative Brent Sharp was absolutely fantastic and a joy to work with! We would recommend him as the guy to guide you from beginning to end to anyone! Ask for Mr. Sharp to assist to in your car buying Adventures at Castle Subaru! More

Very Good Salesman was very helpful and informative. He explained everything we needed to know about vehicle we purchased. Jim told us difference between veh Salesman was very helpful and informative. He explained everything we needed to know about vehicle we purchased. Jim told us difference between vehicles we were interested and we bought what was right More

Great experience Jon Turpa made the new car buying process way better than my previous experience years ago. Finance guys were fast and low pressure. Look forward to w Jon Turpa made the new car buying process way better than my previous experience years ago. Finance guys were fast and low pressure. Look forward to working with Castle again. More

Great Alan and Brent did a good job. Alan said he could beat the price we had and he did. We also liked the free tires for life and oil changes. Getting Alan and Brent did a good job. Alan said he could beat the price we had and he did. We also liked the free tires for life and oil changes. Getting my first month off as a teacher was also a bonus! More

Great experience Went in to buy a new Subaru and Jon Turpa was great. Super easy to work with, friendly, no pressure. Would definitely go back in the future. Went in to buy a new Subaru and Jon Turpa was great. Super easy to work with, friendly, no pressure. Would definitely go back in the future. More

Welcoming and no pressure. Best deal & service dept There was no pressure at Castle Subaru. We were approached professionally and treated as a good friend. Frank Salinas was our salesman, and made us f There was no pressure at Castle Subaru. We were approached professionally and treated as a good friend. Frank Salinas was our salesman, and made us feel welcome, answering all of our questions. He followed up via email and phone. Great experience for us! We'll do it again. Mike Guistolisi welcomed us and appreciated us stopping in. They were willing and went the extra mile to make us a new customer!---Frank came in on his day off to get us our car and take care of business! Bill More

Fantastic Customer Service Thank you Bill Kreitzer (our salesman) for making our first Subaru purchase a very positive experience! You provided a great amount of information an Thank you Bill Kreitzer (our salesman) for making our first Subaru purchase a very positive experience! You provided a great amount of information and answered all of our questions. We felt very comfortable dealing with you and other staff members. Castle Subaru is LOW on PRESSURE and HIGH on HONESTY, CUSTOMER SERVICE & FRIENDLINESS!!!!! More

Awesome Customer Service Highly recommended! Work with salesman Bill; who was totally awesome. Husband knew what he was looking for and walked out with the his dream vehicl Highly recommended! Work with salesman Bill; who was totally awesome. Husband knew what he was looking for and walked out with the his dream vehicle and a smile on his face :) The entire sales staff was extremely helpful in every way possible!!!!!!!!! More

Jon was the best! I highly recommend Castle Subaru, as well as Jon, my salesman. I also spoke with Dave the sales manager. Right off the bat they treated me like fami I highly recommend Castle Subaru, as well as Jon, my salesman. I also spoke with Dave the sales manager. Right off the bat they treated me like family. They both worked with me to get me to my price point. They made me comfortable and kept me happy by giving me more than I asked for my current vehicle. I knew what features I wanted in the 2017 Forester, and they did not have it on the lot, but he found one that was in transit to another dealer. It was scheduled to arrive the first week of May, but Jon called me April 28 to let me know it was at Castle Subaru! We went to pick it up the next day, and Jon, again, made me feel like I was his first priority by going over all the features that I had in my Forester. The only thing I was not extremely happy with was the other Dave who was the finance guy. My boyfriend was with me and we both felt he was rushing us. We wanted to make sure everything was correct before signing. I get it was a Saturday and he does this everyday but I don't, and wanted to make sure I understood everything before signing. I even referred my friend to this dealership and she bought a 2017 Forester the same day I did! I live in Crown Point and I will continue to do business with Castle Subaru. It is well worth drive to get this level of service. More