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Castle Subaru of Portage

Portage, IN

4.3
421 Reviews
Our team at Castle Subaru in Portage, Indiana thanks you for visiting our website to get to know what makes our Subaru dealership the best near Chicago and Northwest Indiana. We have a team of professional and knowledgeable sales staff, technicians, and financial advisers with many years of experience in the auto and customer service industry. Located in Portage, Indiana, the staff at Castle Subaru will always help you find the car that you have always wanted. We provide a simple and easy to use online shopping experience that allows you to search for Subaru deals on new Subaru cars and SUVs in Portage, as well as a large used cars inventory to choose from. Our sales staff is always ready to help you find a deal on a new Subaru vehicle or well maintained used car that you are looking for.
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6100 US-6

Portage, IN

46368

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Showing 421 reviews

August 20, 2018

great experience I had a great experience at Castle Subaru . They went above and beyond to secure me financing . I truly would recommend the dealership to anyone in ne More

by AWANDERINCACTUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Kingery, Justin Williams, Mike Guistolisi
Aug 20, 2018 -

Castle Subaru of Portage responded

Thank you very much for your recommendation! We're thrilled to hear that we were able to provide you with exceptional service during your visit, and we hope to assist you again in the future!

August 20, 2018

Great price and excellent service This dealership had a good selection of vehicles and I was able to find exactly what I wanted. The final cost of my new vehicle (less my trade in) More

by GREG_MICHL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Alvarez, David Spudic, Mark Fentress, Ron Braman
Aug 20, 2018 -

Castle Subaru of Portage responded

Greg, we're so happy that we were able to provide a great experience during your visit with us! We appreciate your kind words about Ron, and we hope you're enjoying your new vehicle!

August 20, 2018

Sales staff made the difference There were a few vehicles that were in the final choice category in my quest for a new vehicle. After dealing with your sales staff a couple evenings More

by MMVTACH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Fentress, You better be quick to add Ronald Braman to you drop down list. He is the reason I purchased this subaru
Aug 20, 2018 -

Castle Subaru of Portage responded

Thank you for the kind words about our sales staff! We're thrilled to hear that you left satisfied after your visit with us, and we look forward to assisting you with any future needs!

August 20, 2018

Quick and efficient The service was friendly and fast. I needed to have my blower motor replaced. I was in and out in under an hour. The time estimate was longer than More

by rrmerkov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fox in service.
Aug 20, 2018 -

Castle Subaru of Portage responded

We appreciate your positive review regarding our service department! Thank you for your business, and we're looking forward to helping you with any other future needs!

August 20, 2018

They same what they mean!! Plain and simple what I said, they mean what they say. The car speaks for itself. Maintenance will be subject to the mileage and length of time we o More

by polakpete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service employees
Aug 21, 2018 -

Castle Subaru of Portage responded

Pete, we're so happy to hear that you left satisfied after your experience with our service department! Please don't hesitate to reach out for any other future needs, as we're looking forward to assisting you again!

August 20, 2018

NEW OIL CHANGEprior oir change This is the 1ST Subaru I have purchased. I looked for a long time prior to purchasing a new vehicle at this time 6th mos. ago. NOT LIKE I BUY CAR'S More

by UNHAAPPY OIL CHANGESERVICE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
STEVE KIRALY & MARIO RODRIGUEZ
Aug 22, 2018 -

Castle Subaru of Portage responded

We understand your frustration, and would appreciate if you could contact Mike Guistolisi directly at mguistolisi@castleguy.com so we can help resolve your issue. We appreciate your business with us, and look forward to speaking with you.

August 20, 2018

Very good experience overall. Very friendly and professional staff!! I would highly recommend this dealer to anyone looking for a new or used car. I didn't get the usual run around More

by GARYPETERSON61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Alvarez, David Spudic, Mark Fentress
Aug 21, 2018 -

Castle Subaru of Portage responded

Thank you for acknowledging our hardworking team, Gary! We appreciate your recommendation, and your positive words about our dealership! Thank you for being a valuable asset to our business!

August 20, 2018

Great service all around Received excepetional customer service from Kim and the rest of the Castle Subaru Mitsubishi team. I will be a returning customer and will recommend t More

by dakotacooper392
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Alvarez, Troy Kingery, Mark Sattler, Kim Shikles, Justin Williams
Aug 21, 2018 -

Castle Subaru of Portage responded

Dakota, we appreciate your recommendation and your positive words about Kim and the rest of our team! Thank you for choosing to be a part of the Castle family, and we hope to see you again in the future for any other needs!

August 20, 2018

Sales was easy to work with The sales folks are good to work with. We didn't feel pressured, or get that post-purchase sinking feeling. If you do your research and offer a reason More

by BGB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sattler, David Spudic
Aug 20, 2018 -

Castle Subaru of Portage responded

We appreciate your positive review! We're so glad that we were able to provide you with an exceptional experience, and we hope to see you again in the future!

August 20, 2018

My first time experiencing buying a new car was great Troy met us at the door and we went through the details of the cars we were interested in he allowed us to take our time and explained in detail of th More

by RKONE1818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Kingery, David Spudic, Joe Karczewski
Aug 21, 2018 -

Castle Subaru of Portage responded

Thank you for your kind words regarding your experience with Troy and the rest of our team! We're so happy that you're pleased with your new Outback, and we're looking forward to seeing you again soon as well!

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