Castle Subaru of Portage

Great Dealership! I went to Castle Subaru to test drive a used SUV I saw on their website. Frank was very helpful, patient, and answered any questions I had. When I c I went to Castle Subaru to test drive a used SUV I saw on their website. Frank was very helpful, patient, and answered any questions I had. When I came back a few weeks later Frank remembered me by name. We had decided to go a different direction with our vehicle choice. As we shopped we were greeted by Jesse, who was very friendly and easy to talk with. Ultimately, we purchased a new Subaru, and we couldn't be happier with it! Every person we dealt with was a pleasure. I would recommend them to my friends and family. More

Easiest time ive ever had buying a car. This the second car we've bought from castle subaru in portage. We live almost 50 miles from this dealership but our salesmen frank salinas was so eas This the second car we've bought from castle subaru in portage. We live almost 50 miles from this dealership but our salesmen frank salinas was so easy to deal with and helpful with buying my wifes car. We decided to go back when it came time to buy my car. And just like first time frank was very helpful. He got is in to the exact car we were looking for. And the finance manager (I forgot his name) got us into a good warrenty and helped us with gap coverage. They also overnighted us a few items I left in my old car. Over all a great experience and id highly recommend going to castle subaru in portage. Definitely talk to Frank if your looking to get into a new or used car. More

Way overpriced Oil change of less than 5 quarts and a tire rotation came to 100$. All the local shops are at 60 to 70$ in comparison. And when asking the reps re 600 Oil change of less than 5 quarts and a tire rotation came to 100$. All the local shops are at 60 to 70$ in comparison. And when asking the reps re 6000K changes for sythetic being too frequent they seemed to take offense and started spouting nonsense about other brands that recommend 10K changes using sythetic (ive driven Porsche and Mercedes and 10K for sythetic is the recommendation). Anyways, the rep was making all sorts of claims about speaking daily to mercedes and porsche techs... really. Not coming back. Tried them with buying a car as they are next door and that was a negative experience, and tried them once for service. Fully healed now. More

Trading in a car for a Subaru Everyone was very helpful. Couldn’t ask for better service. Frank was very helpful. Shawn was pleasant and helpful in signing all of those papers. Everyone was very helpful. Couldn’t ask for better service. Frank was very helpful. Shawn was pleasant and helpful in signing all of those papers. More

Great service We first called Subaru Gurley Leep in South Bend where we purchased our car. They said for us to leave it...it would take half a day to look at it. It We first called Subaru Gurley Leep in South Bend where we purchased our car. They said for us to leave it...it would take half a day to look at it. It is a good distance from Westville and we would have to drive it twice! We then called Castle and the service dept said to bring it in and they would look at it. If we needed something, they could order it and we could come back if they didn't have the part. They took our car in immediately and we knew within an hr. what was wrong. They had the replacement part and fixed our car. We will definitely come back to Castle for our Subaru needs!!! More

A day at the dealer I must say that I loved Derrick our salesman. I also liked Patrick who I dealt with online. Derrick was very approachable and not pushy. He answere I must say that I loved Derrick our salesman. I also liked Patrick who I dealt with online. Derrick was very approachable and not pushy. He answered all our questions and then some. He was warm and had a great sense of humor which I find important. I definitely recommend him to my family and friends. Everyone we dealt with was very welcoming. Justin was awesome too and had us laughing to the point that the time seemed to fly while waiting for some of the paperwork. My only complaint and I have this complaint at any dealership is how long it takes to process all the paperwork. I am very happy with my vehicle and look forward to many years of being a Castle Subaru Mitsubishi customer. More

Great experience I highly recommend Castle Subaru. My experience with the staff, especially Frank, was great. I was greeted immediately, but did not feel pressured. Te I highly recommend Castle Subaru. My experience with the staff, especially Frank, was great. I was greeted immediately, but did not feel pressured. Test drove a Forester and was very pleased. Frank answered my questions and explained the options available. I went back two days later to purchase my new Forester, and was pleasantly surprised at how easy Frank and Sean made the entire process. More

very satisfied and ultimately happy. our experience at castle subaru was very easily pleasant right from the start. the salesperson was professional, friendly and could feel right away wh our experience at castle subaru was very easily pleasant right from the start. the salesperson was professional, friendly and could feel right away what we said we were looking for. he wasted no time and found for us exactly what we wanted, and yes , at practically the price that we wanted. More

Castle Oil Service No hassle. Service performed and completed in time frame promised. Appreciated amenities in customer lounge. Tech kept me updated on service progress. No hassle. Service performed and completed in time frame promised. Appreciated amenities in customer lounge. Tech kept me updated on service progress. Car was washed after service was performed. More

Great Communication Everyone made sure I knew what service was going to be performed and an approximate time. While sitting in the waiting area, employees would say hi a Everyone made sure I knew what service was going to be performed and an approximate time. While sitting in the waiting area, employees would say hi as they went by. Friendly atmosphere. More