Castle Subaru of Portage

LOVE YOUR SERVICE BUT NOT YOUR PRICING Wonderful people. Wonderful cars. $350 for 4 sparkplugs? I don't get that. Perhaps there is more to it, but nothing more was detailed. I really want t Wonderful people. Wonderful cars. $350 for 4 sparkplugs? I don't get that. Perhaps there is more to it, but nothing more was detailed. I really want to use your service, but $1700 for routine service on a 2010 Forester? Geez! I've usually avoided service at dealerships for that reason. I want to stay with you but I suggest you ease up on the pricing. More

Quick attention. Called on a Friday morning and they got me in on Monday. Mario explained the problem very well and he was very courteous and helpful. Called on a Friday morning and they got me in on Monday. Mario explained the problem very well and he was very courteous and helpful. More

Best Subaru dealership in the Great Lake area I have owned my 2017 Subaru Outback for almost 2 years and have a hair over 36,000 miles on it. Prior to buying my car from Castle Subaru, I researche I have owned my 2017 Subaru Outback for almost 2 years and have a hair over 36,000 miles on it. Prior to buying my car from Castle Subaru, I researched the vehicle, as i do a lot of highway driving, and went to several Subaru dealerships. Castle Subaru went above and beyond even when I was researching my vehicle. They offered me several test drives of several different Outbacks and even wanted me to drive other Subarus to see if one of those Vehicles would fit my need better. I bought the Outback after checking it out for about 2 months. I do my homework. The service department is second-to-none, the people know you by name on the showroom floor as well as in the service department, and they even wash my vehicle prior to returning it. They explain everything that's being serviced and give me a timeline to make sure my time is not wasted. A better dealership I did not find. I even checked in Illinois, as I live in Indiana, and I'm so happy I purchased from Castle Subaru. When I purchase my next vehicle, I will be shopping at Castle Subaru. More

LOVE MY FORESTER HAPPY WITH THE CASTLE PORTAGE DEALERSHIP LOVING MY FORESTER RICKY CERNAK WAS A GREAT SALES MAN I FELT HE WORKED WITHIN MY REQUESTS AND BUDGET HAPPY WITH THE CASTLE PORTAGE DEALERSHIP LOVING MY FORESTER RICKY CERNAK WAS A GREAT SALES MAN I FELT HE WORKED WITHIN MY REQUESTS AND BUDGET More

Great staff Very helpful jim board was very patient and helped me out with all my concerns stayed in contact the whole time kudos to Jim. Job wrll done. Very helpful jim board was very patient and helped me out with all my concerns stayed in contact the whole time kudos to Jim. Job wrll done. More

Excellent customer service It’s a pleasure to walk into a service department that has employees who are happy to be there and provide you with excellent service. It’s a pleasure to walk into a service department that has employees who are happy to be there and provide you with excellent service. More

Stay away! My car was originally released to me without functioning airbags. Was told I had to top of the tank of loaner or they would charge my credit card. N My car was originally released to me without functioning airbags. Was told I had to top of the tank of loaner or they would charge my credit card. Not impressed with anything about this dealership or it's employees. After giving me $800 dollars less for my trade in than it should have been worth, saw it on their website for sale at four times what I was given in trade. Only because the car I bought was exactly what I was looking for did I accept the deal. Won't be back to this dealership for anything. Prices listed in the service dept. were astronomical! More

First Class Operation Our experience with Castle was the best ever purchasing a new car. Frank Salinas, our salesman did a terrific job. He met our expectations and Our experience with Castle was the best ever purchasing a new car. Frank Salinas, our salesman did a terrific job. He met our expectations and then some. We were intent on buying an Outback Limited because we wanted heated rear seats. Frank showed us several Limiteds and then showed a Touring. The upholstery sold my Wife. The car we looked at was a 2018 and we were interested in a 2019, so Frank found one that he could have picked up for us. This was on a Wednesday and we drove it away on Friday. Wonderful service. Walt Hap More

Castle Subaru, Mitsubishi in portage is friendly and very he At Castle it made me feel that anyone can come in and leave with a quality vehicle. It was a dream come true for us. With our Subaru we're ready to ma At Castle it made me feel that anyone can come in and leave with a quality vehicle. It was a dream come true for us. With our Subaru we're ready to make an adventure and have so much to look forward to. Thank you all at Castle Subaru, Mitsubishi in portage, to making it possible! More

Great dealer This is the second Subaru that we have bought from Jim Board. Very happy with Jim and Castle. The first Subaru that we bought from Jim, we always br This is the second Subaru that we have bought from Jim Board. Very happy with Jim and Castle. The first Subaru that we bought from Jim, we always bring in for service and very happy with service also. More