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Castle Subaru of Portage

Portage, IN

4.3
421 Reviews
Our team at Castle Subaru in Portage, Indiana thanks you for visiting our website to get to know what makes our Subaru dealership the best near Chicago and Northwest Indiana. We have a team of professional and knowledgeable sales staff, technicians, and financial advisers with many years of experience in the auto and customer service industry. Located in Portage, Indiana, the staff at Castle Subaru will always help you find the car that you have always wanted. We provide a simple and easy to use online shopping experience that allows you to search for Subaru deals on new Subaru cars and SUVs in Portage, as well as a large used cars inventory to choose from. Our sales staff is always ready to help you find a deal on a new Subaru vehicle or well maintained used car that you are looking for.
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6100 US-6

Portage, IN

46368

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Showing 421 reviews

September 28, 2018

Oil Change Whenever I have been in for service; everyone is always pleasant. We used to go to another dealership for service and were not satisfied so, we chang More

by judyginther
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Shikles
Oct 08, 2018 -

Castle Subaru of Portage responded

Judy, we're happy to hear that our service department is able to "wow" you with their work! We appreciate your positive review, and we're looking forward to assisting you again in the future!

September 28, 2018

Grey Forrester Very helpfull and resource staff. Nice selection of used cars. Derrick always had thins ready when we arrived and was very knowledgeable about the c More

by stbuse4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Davis, Sean Connelly
Oct 08, 2018 -

Castle Subaru of Portage responded

We're happy to hear that you are pleased with your new Forester! Thank you for your kind words about Derrick and the rest of our team, and please don't hesitate to reach out for any future needs!

September 28, 2018

Castle Service Department is AMAZING!! Regardless of how busy they are I am treated like I am the only customer in the world which in this day and age is rare. I drive about an hour to hav More

by gracett1102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Roman, Steve in service and another great gentleman who I hadn't seen before who was great as well11
Oct 08, 2018 -

Castle Subaru of Portage responded

We're thrilled to hear about your continued positive experiences with our service department! Thank you for your business with us, and we're looking forward to servicing you again next time!

September 27, 2018

New car purchase Prices were great and staff was friendly. Would recommend to others. The car is a Subaru Impreza and for my teenager. Love the safety features. More

by TOSAFO2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Salinas, Mark Fentress
Sep 27, 2018 -

Castle Subaru of Portage responded

We're happy to hear that our team was able to help you with your new Subaru purchase during your visit! We hope that your teenager is loving their new Impreza, and please do not hesitate to reach out with any other future needs!

September 25, 2018

Oil Change Steve at the desk in service is always helpful and very knowledgeable about any service my car needs. He gets answers to all my questions. Always a More

by lsatt50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sattler
Sep 26, 2018 -

Castle Subaru of Portage responded

We appreciate your kind words about Steve! We're glad that our service department can always provide a pleasant and informative experience for you. We're looking forward to seeing you again in the future for any other needs!

September 24, 2018

Excellent customer service! Ricky was very friendly, helpful and respectful while going through the car buying process! Made sure to give adequate time while making and thinking More

by Lyss.hojo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Cernak, Justin Williams, David Eisin
Sep 26, 2018 -

Castle Subaru of Portage responded

We appreciate your positive words regarding your experience with Ricky and the rest of our team! Thank you for your business with us, and we're looking forward to assisting you again with any future needs!

September 24, 2018

purchased a new outback Ricky, the sales person was able to locate the vehicle I wanted and did a dealer trade to get me the car.Hes selling cars so fast its hard for them to More

by RANDYBPETERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Cernak, David Spudic
Sep 26, 2018 -

Castle Subaru of Portage responded

Randy, we're very happy to hear that Ricky was able to find you the perfect vehicle! Thank you for your kind words about our dealership, and we're looking forward to helping you with any other needs in the future!

September 24, 2018

coffee was good ( headlights) Who ever work on our headlights needs to be sent back to school. enough said! I have no more to say. The fog lights shine out farther then the headlig More

by bosam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know him
Sep 26, 2018 -

Castle Subaru of Portage responded

Bosam, we are disappointed to hear about your experience and would like to learn more about your situation so we can assist you further. Please contact Mike Guistolisi at mguistolisi@castleguy.com at your earliest convenience so we can find out what went wrong.

September 22, 2018

From first, second, third, and back to first. We began our day of car shopping at Castle then visited two other dealers shopping for similar types of vehicles. We narrowed our choice down to two. More

by KENPCF7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Alvarez
Sep 24, 2018 -

Castle Subaru of Portage responded

Thank you very much for sharing your experience with us, as we're proud to have you as a customer! We're thrilled to hear that we were able to find you a great Subaru at an even better price during your visit. We're looking forward to assisting you again in the future with any other needs!

September 21, 2018

New Car Went shopping for a new car at Castle Subaru. Ron, the salesman, help me find the car I wanted. He was very professional, knowledgeable, and very help More

by rpdrlich
Recommend Dealer
Yes
Employees Worked With
Mark Fentress, Ron (salesman)
Sep 24, 2018 -

Castle Subaru of Portage responded

Thank you for your business with us, and for sharing your positive experience! We're very happy to hear that Ron was able to help you make an educated purchase and find you the perfect vehicle during your time with us. We appreciate your recommendation, and we look forward to assisting you with any future needs!

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